Har-co Credit Union N Hickory Ave, Bel Air

My husband has been with Harco Credit Union for 30 yrs plus. I have been with them for 9 yrs. Bob Marshall has always been great in finding the best loans, lowest interest, lowest payments for myself, Tom and my 2 daughters. He has always thought out the box to get the wheels moving on the numerous loans we have acquired and hads always had us approved. He is very professional with a great attitude and work ethics. He also gets the loans approved very quickly. I recommend anyone to go see Bob at Harco if they need a loan of any kind etc., he definitely will help if there is anyway possible. We deal with him on a regular basis when ever needing a loan for either myself, husband, or my daughters. He has always come through. If he is up for an award plus promotion, or raise, he definitely deserves it and should be approved.

We used HarCo for our home loan and then again recently with a refi. Terry was a lot of help and HarCo was able to help us out where other lenders were not able to. They are great to work with!

Bob Marshall was amazing to deal with! He helped me with multiple car loans, returned my subsequent phone calls, and sent me an appreciative letter. I highly recommend him.

I can't say enough good things about my recent interactions with Frank Margonis. He was not only extremely helpful, but knowledgeable, professional and kind. All so much appreciated at a difficult & stressful time for me and my family. Thank you HARCO and thank you Frank!

Wonderful people to do business with. Bob was awesome and helped with refinancing our vehicles saving us money each month. Extremely smooth process!!

I've had several loans from HarCo over the years and they are always super easy. Applying is super easy online and I love that they can do biweekly payments that reduces interest overtime.

Been a member for over 20 years. Last 3 months terrible online banking application. Called today customer service and I understand security, but received the most horrendous customer service. Now, Navy Federal Credit Union will get all my business. Worst part my wife experienced same service level 2 months ago and I didn't believe Har-Co operated in the way she described. Believe your spouse moving forward.

Do not give your business to this bank. I could go on and on about the things wrong with this bank, but I’ll just state a few. The app doesn’t work, so if you’re a fan of online banking you don’t get that luxury. It crashes every time I attempt to use it. When calling the customer service line, because I thought my wallet had been stolen, I typed in my account number and it said my account didn’t exist. It took over an hour to get a representative on the phone. Not just that, but their policies frustrate me. I turned 18 and told them I’d like to take my mother off of my account(we have a joint account, I am the owner of the account though.) they told me that the only way to do that is by my mother signing off that she’ll do that. I told them that my mother constantly takes money that I’ve worked for, out of my account whenever she pleases to do so and that she won’t agree to signing that she’ll be taken off of the account. Their processes are extremely frustrating. My rant is over, but I am so thrilled to say they won’t have my business anymore! Yay!

Lost faith in this credit union. Been a member for over 40 years. I remember my mother waiting in line on West Belcrest to get into Mrs. Navins basement to deposit her paycheck. I understand covid. But “bankers hours” here are not conducive to my hours.

I’ve recently set up new accounts for both of my children. Bob Marshall was very helpful and professional. Great experience!