Happy State Bank S Austin Ave, Tulia

I stuck with them when Happy State bought out my original bank. Now Happy State is being bought out by another bank. I have not been able to access my account for over a week and nobody seems to care. I have tried calling customer service and the local branch countless times only to get a busy signal. I was told that the email I sent to customer service was forwarded to the local branch, but I've been waiting four days for a reply. I highly recommend banking anywhere else. *Edit* In response to Happy State Bank's generic copied and pasted reply: your empty apology does nothing to address my issues. In fact this pseudo-apology only served to reinforce my decision to take my business elsewhere. I have already emailed customer service to no avail, which you would have known if anybody actually bothered to read my review. Also, what does gratitude have to do with anything? I don't want gratitude, I want to be able to access the services that were offered when I opened my account.