Gum Tree Mortgage S Thomas St, Tupelo

Ashley was wonderful in helping me get my new home. She answered every question I had, some late at night when I was not expecting an answer till next day. A true pleasure to work with and the realtor I will recommend to my friends.

I could not be happier with the service provided by Jim Shirley with Gum Tree Mortgage and I would recommend his lending services to anyone and everyone! Due to some financial challenges in my past, my loan approval was not a slam-dunk case, but Jim never made me feel judged or like an inconvenience for the extra work my application required. On my very first call with Jim, it was a relief and a comfort to hear that even if I couldn’t get approval, it didn’t mean that we were done. It just meant that he would identify the weak points in my financial profile, so we could make a game plan for a loan application later down the road. It didn’t take long to realize that I was in experienced hands. Jim went out of his way to make sure we wouldn’t have any unexpected surprises pop up on the day of closing to ruin our hard work and plans. I was an inexperienced homebuyer with a strong type-A personality and a background in accounting, so as you can imagine, I felt the need to be a fully informed buyer and had a multitude of questions throughout my homebuying process. Jim’s communications skills were excellent! Jim gave timely and detailed answers to every single question I presented. I worked with two realtors, and both commented multiple times about the open and honest communication I had with my lender, Jim. I always felt like I was getting advice from an experienced friend, not dealing with some corporation that viewed me as a number. Jim also made it very clear that I was the driver throughout my homebuying process. He was never pushy about getting the deal done. Jim also went above and beyond with his availability. The housing market in my area is very competitive and fast moving. The property I wound up purchasing went on the market the day before Thanksgiving and Jim worked with my realtors late that evening to get my pre-approval letter for a same day offer. I landed the contract on my new house because my team acted so quickly. Per my contract, we were shooting for an end-of-year closing…so just over 30 days! In addition to fast closing, Jim made himself available through yet another important holiday, Christmas. The last-minute hustle for closing left my nerves a little raw, but Jim took time away from his family and holiday plans for a phone call. He gave me the exact advice I needed to feel comfortable moving forward. I am now a homeowner and I have Jim Shirley to thank!

After researching & meeting with numerous agents in our home search, noone compared to Gumtree Mortgage in Tupelo, MS. They were the most professional, resourceful and pleasant group of people. I highly recommend them and would definitely do business with them again!

Ashley Brock was very Friendly, Professional and Patient with us! SO glad we found her to be our lender. Highly recommend this place, they keep you updated with everything and put lots of effort into everything.

Christina was very professional guided us through the entire process and answered any questions we had promptly made the process very easy and fast

Neely helped make my mortgage a breeze. Prompt, courteous, professional, and excellent communication is all I ask for and that plus more is exactly what I received. Thank you for making everything go so smoothly!

Jim did a great job and made sure things were all taken care of. Highly recommend.

Kenneth McNeal was as efficient as I've ever found in the business world. He was easy to reach and responsive. He makes time to answer your questions, which is important when doing a house loan. He exemplifies the qualities that I look for when hiring employees. I will seek him out for my next loan.

Neely was amazing and helped me all the way through my home buying process. She guided me and helped me with any problems that I had. Neely truly is an angel sent by GOD himself.

Highly recommend (John) Eric Cole! He and other staff were great to work with in financing our new home!