Guild Mortgage - Amber Coleman Festival Plaza Dr, Las Vegas

Closed 3 days late resulting in $600+ of extra moving cost. “On the bright side” she told us our first payment would be due November 1 instead of October 1 because of the delay. They didn’t properly update a form in the loan package signed at closing and now our first payment is due a month earlier than expected. After an already terrible experience during the approval process this happening really pushed me over the edge. Overall the mistakes made are costing my family over $2000 cash. Would have loved to put that toward improvements to my new home instead of pointless moving cost & a useless loan payment.

Without a doubt, the BEST experience with a lender I’ve ever had. From the very beginning of the process until the very end, Amber and her team were the easiest and friendliest people I’ve ever had the pleasure of working with. Thank you for everything!!!