Guaranty Bank & Trust Company US, Indianola

Went to cash a check for $1100 at the drive thru. I told her just give me all hundreds. I counted 11 bills. Little did I know, two 50's were in there so I was shorted $100. And of course, her drawer balanced that day. Why would someone be honest and say they have an extra $100 in their drawer?! Merry Christmas lady! It won't happen again!

Very unpleasant. My 73 yr old grandmothers money was somehow hacked off her card. Shes banked there for yrs. But since her healths become poorly and my grandfather passed away a few yrs back we had to move her up to knoxville. This bank wants her to make a 2 day trip to sign a paper knowing her dr request that she cant make this trip due to her poor health. Every bill she has is over due now and this bank is overdrafting transaction they know she didnt make. Horrible situation. Shes crying every night.

Operator was very unfriendly upon calling the company