Greater Nevada Mortgage W Sunset Rd, Las Vegas

I should have read their reviews before applying .... lesson learned. I contacted Greater Nevada Mortgage Services to secure a Home Equity Line of Credit. (HELOC) I completed the on-line application and my file was assigned to Liz Kranson, Mortgage Consultant. When Ms. Kranson contacted me I told her I was interested in a $30,000 line of credit. She explained the process and I submitted all of the requested documentation. I then signed all of the loan paperwork and was instructed to open a checking and savings account with the Greater Nevada Credit Union as that's how they would fund the HELOC. After completing all of the paperwork, signing all of the loan documents and opening the requested financial accounts, I learned that my loan was never submitted to underwriting for processing. Terrible follow-through and it took multiple e-mails to get a response.

I used this company for an amount of $350k loan, first year they overcharged me with my property tax. Second year they said that they couldn’t get my insurance renewed due to harzard insurance is not able to be renewed becasue Nevada Farm Bureau membership is not renewed. When You picked a company and use the insurance they suggested you would think they would inform you in time any action is needed. No email nor phone car and three months later I noticed that my auto payment for the loan has increased from $3300 to $3600 a month. I then was told they had to force an insurance for me and it costs $3951.32/ year for that insincere to happen!!! What kinda of harzard insurance is that costing almost $4000 a year? There is no receipt sent to me, there is no insurance company contacting me with the new policy, there is no notification from bank or from insurance about this so called forced insurance. This is ridiculous. If I were you I would never go with this small mortgage company again. I was just reading the receipts and noticed that there are all kinda of service fees charge to my account. Basically $75 per month for service fee? I feel like I defiantly got ripped off! Go shop around before you make the decision to go with this mortgage company.

Poor follow-up and never answering the phone was my first red flag. Then after completing an online application, it became unavailable. The agent, Michelle Eggesdal was unable or unwilling to fix it, but instead said it has happened before.. All of my most personal financial information was lost or unretrievable. No way I am dealing with a company that fails to answer my calls and is inept handling personal financial information.

Adam Iniguiz with Greater Nevada Mortgage was truly a God Send. I first interacted by phone with Adam after inquiring about Home Possible Lenders. I didn’t have a clue about whom to contact or what Lender to seek out. We were starting this venture of Home buying from another state. By some amazing grace, I happen to read Adam’s intro regarding his personal journey to home ownership. It was so heartfelt and relatable. From the first conversation with Adam, I could feel the sincerity in his voice. Adam educated us about the whole process in easy to understand terms, none of that loan term mumbo jumbo, that scares everyone about the prospect of home buying. Adam kept us abreast of each process, right up to underwriting and made sure he communicated with us throughout every step to ensure we had all of our documents necessary for Final Approval. Adam made himself available no matter what time it was. Even when he was sick and worked from home a few days and even when he had to go out of town. I was able to call Adam and he would either answer or call me back or text or email. He never left us hanging. Mondays thru Fridays and EVEN weekends. Adam was Always Patient and understanding and made us feel at ease Adam also makes it his business to keep abreast of mortgage trends and different financing options, he maximized every resource to get us financed. Adam was with us from start to finish and we were able to close on our home with the seller’s 35-day time frame ON Time with out a hitch. Professional, Courteous, Kind, Sincere can’t even begin to describe Adam but most importantly what he says he can do He will do, he will not give you empty promises to gain your business. Totally Amazing he takes his work serious is genuinely Happy For you Once you Achieve your Dream of Home buying. If you are considering buying a Home in the Greater Nevada Area, Please Please don’t hesitate Calling Adam Iniquez, with Greater Nevada Mortgage, he is the Best Out there, and Truly Amazing. Oh and by the Way He said he would welcome us to our new Home, in Las Vegas and He actually did Feb 25th 2019. As I said again Adam Iniguez( I mention his name multiple times in this Review so you Don’t forget) a Man of his word. Truly EPIC!!!

Don't use this company. WAYY better off going through credit union. DO NOT, please, ue another company. not worth it unless you are ok with being ripped off..

Antiquated system...looks like it was designed in the 90s.....no auto pay features...gave me a 30 day late on a loan I paid off simply because they got a returned mail alert from a valid address.