Great Southern Bank N Benton Ave, Springfield

I have a safe deposit box and account with this branch and they've been nothing but lovely towards me. Very helpful staff, nice, always greets my family, and always offers my kids candy. They move as fast as they can to get me into the safe box and are never present when I do my thing, aka they're not nosey!! I suggest this branch to everyone since they're the best location available.

When I was planning my business I decided to go with Great Southern Bank. The closest branch was Benton. The branch manager, Greg Johnson, was so very helpful. He walked me through everything I needed to do for a business Account and has helped me with banking advice for the last 6 years. This is my go to bank for everything. Thanks Great Southern and Greg Johnson!

Extremely slow service and rude works AND on three separate occasions I have received a $5 bill that has been confterfit. $15 wasted because as soon as I pointed it out they accused me of switching it out. Who would try to steal FIVE DOLLARS from a bank that surely has thousands inside. They need better more friendly workers that check money before handing it out.

Left this bank years ago when I had a fraud issue, but I still have to do deposits here. I've been waiting in the teller line for over 30 minutes. Enough time to write this review foe sure. I've watched 4 cars leave in that 30 minutes.

They will update there systems without notice, so you won't have access to your money. Unless you have cash and can wait.. id your Iike me and your funds are in your account gotta wait till there done.. poor service. Just another bank

They were rude. They stared at us without offering a smile or any kind of greeting when we walked in and then couldn't give us any information about making an appointment to open an additional account there because apparently only managers can help with that and there weren't any managers working today.

Worst bank in Springfield. Their "travel security" is a joke. Feel free to get an account here if you never want access to your money!

I've been with GSB for about 3 years. They have never done me dirty.

Crazy friendly notary! They bent over backwards to help us and we won't forget it! Thank you!

The last time I went to this location I was in the drive thru for 30 minutes for something that should've taken 2. But got the customers next to me in and out..poor service.