Goldcoast Mortgage Service, Inc Cummings Ctr, Beverly

GoldCoast Mortgage is one of the best mortgage companies in Massachusetts. I may be biased because my husband works there, but I did my mortgage with them BEFORE he worked there and had a wonderful experience. They are a boutique company that places customer goals ahead of their own corporate or personal goals.

I can't say enough good things about Goldcoast. Matt and Jessica were so helpful in navigating the process of applying for my first mortgage. They were extremely communicative and were happy to answer my many questions and address my endless worries. I will absolutely be back in touch when it's time to make a change.

John at GoldCoast Mortgage is incredibly knowledgeable and was very helpful answering all my questions about mortgages and rates. I greatly appreciate the time he took to walk me through the mortgage financing process.

I have been in the process of buying a home with a different Mortgage company. A friend of mine referred me to GoldCoast Mortgage services just to speak with them about where I was at in the process. I spoke with John Donlon, and even though I was not getting a mortgage through them, John spoke with me for an hour on the phone to make sure I understood the entire process and knew what to look out for. He was very patient, and very kind. I will absolutely be working with Goldcoast in the future.

Gold Coast takes a lot the stress out of the mortgage and home buying process. We opted to not use referrals from friends or family and went out on our own and did research to find a reputable broker. My gut instinct was definitely right on selecting them as our broker. We worked with Matt and Jess during the process and they were both very excellent to work with. Matt was very prompt getting us a soft approval over the phone and had a pre-approval letter sent almost immediately when we knew we needed it for our offer presentation. He also was great at monitoring mortgage rates so we could lock in at the best time for the best rate/lock. Both Matt and Jess are extremely knowledgeable about the entire process which was very reassuring to us. We were able to send documents electronically thru a secure site, which makes the process very efficient. We could get in touch with someone at GC even on weekends if needed. They are both very professional and dealt with my mini moments of panic and nervousness as we neared our closing date, as well as our persistent Realtor to ensure everything was on schedule for our close. Even John the President would take calls and address items on email if needed to assure us everything was fine. We closed on the original date scheduled; zero issues ever came up during the process other than the waiting period for the final loan approval which is nerve-racking but it was fine in the end. We couldn't have selected a better broker to work with and we'd certainly use them again if needed in the future. Highly recommend them. Top notch and trustworthy company! Thank you again to the entire team at Gold Coast! Amy McSweeney, Salem, NH

We worked with GoldCoast Mortgage Services when we moved to the Boston area from Ohio. GoldCoast was a tremendous help through the entire process of evaluating houses and, ultimately, purchasing our new home. As we looked at different options, including older houses, new construction, and custom building, John Donlon provided the time, advice and guidance we needed to make the right decisions. In today's complicated credit market, GoldCoast and John enabled us to make the right choices (and avoid the wrong ones), to get the right house for our family. I highly recommend GoldCoast, and John, when buying a house in the north shore MA / NH / Maine area.

Just incredible service! What struck Janet and me from the very beginning - we've met with John three times - is his ability to listen attentively and with great patience. John's follow-through, too, and timely responses to email communications is impeccable. For example, we recently met with him in person to review refinancing and so within 24 hours we had four or five options sent to us to "mull over". John gave advice I've never heard before: "don't rush your decision, print out what I send you, place it on the kitchen table and take a look at it for a few days, you'll come to a conclusion as to what best suits your personal needs". It didn't hurt his reputation whatsoever when he met us for our most recent meeting at the Jubilee Yacht Club with Starbucks 'Americanos' in hand. He forgot the cream ;-) Janet and Jeff Glew

I have had the privilege of working with Jeff Rolke and his team over at Gold Coast Mortgage on many occasions. Jeff's knowledge is extensive and his team is responsive and on their game!

John and Jessica have been SO extremely helpful and supportive during our home search. Purchasing a new home has been challenging and stressful and it is so nice to have this friendly, knowledgeable, and very professional team on our side. I highly recommend Goldcoast!

John Donlan and the entire staff at Gold Coast Mortgage made buying my new home simple and pleasant. Very professional and easy to work with- highly recommend calling them before you buy or refinance , get the best rate with the most pleasant and professional people!