Gold'n Pawn State St, Murray

Terrible organizational skills! Lost our $250 Oakley Shocktube Ballistic Sunglasses and then tried to sell us back an older pair that we had previously pawned months prior! Did NOTHING to repair the loss and had no sorrow whatsoever. Extremely disappointed in Fernandos service.

Family that recently purchased Gold N Pawn are fair and friendly. I started going when I needed a small loan for my medical deductible. It quickly became my favorite thrift store. You can layaway items for 10% down and trust that if you're 1 or 2 days late they won't sell your item. I had purchased. Guitar from Big Dog pawn and was hospitalized. When I went in after missing a month no one would work with me, They just kept my money after I had paid 80%. That was a hard lesson in chains vs. Small family owned buisness. If you're buying and selling Gold Fernando is you guy. If you're buying electronics look at there inventory before going to a big box store. They have absolutely everything, If they do not they know who does. I purchased a leather coat worth a couple grand for 150.00 on layaway. Nice insulated duster. Lots of motorcycle acessories. Thanks Cardi, Fernando, and sister B for Beatrice for being so wonderful!!!

Great people. My favorite pawnshop. I love the jewlery sellection and they have a lot of tools, space heaters, lawn and garden equipment, and electronics in stock. Friendly staff! Not like Big chains.

Ricardo & his sister are so genuinely nice & extremely helpful. We bought a cordless impact from him that my husband found on Letgo from Gold-N-Pawn, he was even nice enough to hold it for a couple days until we could get over there to get it. We also fou d a space heater for a killer deal and it looks like it hasn't even ever been used! Thanks guys! We will be back often!

This place told me I had 3 months to pay and redeem my pawned items. I showed up cash in hand 3 weeks before the due date and the clerk "Mike" told me my items had been sold. I explained to him I was told 3 months to reclaim my items his response was less than admirable for a business person. On a scale of 1 to 10....10 being the worst I give them a 11. Horrible business practice.

I found the gentleman behind the counter not very helpful. I have cognitive impairment from traumatic brain injury sustained while deployed to Iraq. I pawned a Microsoft surface pro and lost the ticket then forgot about it for awhile. I went in to get it out of pawn when I finally remembered and the guy was like "it's not in the system". It was sitting 3 feet away for sale. I told the gentleman well is that it right there? He looked in the computer and told me yes, but he can't do anything about it. He could only sell it back to me for double what the pawn amount was. So I asked ok, well can I at least get my 128gb sd card out of it then, and I was told no. Didn't even try to be helpful. Really? Come on? Needless to say I wasn't impressed with the service.

I love this place because not only is the manager and staff amazing and ALWAYS willing to help, but there is a huge variety of different things that they have for sale in the shop!!

For those who may potentially sell Gold to this establishment... Basic gold jewelry fact: 24k Gold is calculated via the end sum of 1,000 parts. So, for example, if an item of Jewelry is 18k, it is comprised of 75% pure gold, and 25% alloy materials. This is marked on the item lf jewelry as 0.750, or, if multiplied by 1000, 750 out of 1,000 (75%). This is basic knowledge that anyone who deals in buying and selling gold jewelry should know. Anyone hoping to do busoness with this GnP should really go in equipped with enough basic research to gauge the deal you're being given. The gentleman I dealt was pleasant, but didn't seem to know any of this. In fact, when it was brought up, he simply dismissed it as "0.750? That doesn't mean anything, I see that on a lot of jewelry." And then proceeded to admit that he doesn't have the tools in the shop to determine that sort of thing anyway. So we have 1.) a purveyor of gold jewelry that has no idea how to determine the value or make of gold who 2.) has no way in house of actually determining such information. I get that it is a pawn shop, so low-balling is to be expected. But it is the only one in the area that advertises itself as being a keader in this field (I mean, gold is the first word in it's name.) The offer I was given was about 80% of what the Check City a half mile down the road had offered, which was around 14k gold pricing (I wasn't looking to pawn, I was just looking to sell, so this may affect whether or not you take up Gold-N-Pawn's offer.) While this seems decent on the surface, it's even less so when you take the actual market value into account. As of this review, the market value for an 18k gold piece weighed at 9.5 grams is $300. Check City offered $150 (50%), while GnP offered $120. (40%). That's quite a difference in cash ($30) and percentage (20% less than a competitor within walking distance.) As I said before, while I was selling, you may be pawning with the intention of getting said item back, so that may alter your decision. But do take the time to call around the other pawn shops in the area for quotes or visit them before making a judgment call. Obviously I ended up going to Check City, as none of the other gold buyers in the area had a better offer. Just be Sure Gold-N-Pawn is right for you before you commit.

I think Gold-N-Pawn is one of the better pawns shops around they always try to give you the most money possible where other pawns shop try to give you the lowest amount they can, also G-N-P will take a lot more stuff then other shops

I called this shop about a product they had advertised. They told me they would hold it for me while I drove from a ways away to come pick it up. They did hold it for me, product was a great deal, and in the condition described.