Gesa Credit Union Paradise Way, West Richland
4755 Paradise Way, West Richland, WA 99353, United States
http://www.gesa.com/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–6PM
- Tuesday9AM–6PM
- Wednesday9AM–6PM
- Thursday9AM–6PM
- Friday9AM–6PM

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- Checking Accounts
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Reviews
B
Very friendly and fast service. Listened to understand my concern and had it resolved within minutes, even calling other GESA staff to follow through. I truly appreciate all of the help.
Thank you, Bret for your review about your experience! Your feedback is appreciated and we hope you have a nice day!
H
The customer service at this location is very unprofessional and extremely discouraging. I was interested in opening an account I was treated like I didn't have money. Its rude and disrespectful. I am going to be telling all my friends and family to never come to Gesa Credit Union.
Hi Hussam, we are sorry to hear about your experience. We would love the opportunity to discuss the situation further. If you'd like to be contacted, please send us an e-mail to [email protected] with your contact information and we'll follow up. Thank you for bringing this to our attention.
J
Terrible. I was originally with Inspirus and they were GREAT. Gesa is just terrible. Nothing is done right. One time, they took 20 DAYS to reflect my check on a payment to my HELOC. I also send messages online with some questions and if someone doesn't know the answer, it's IGNORED. How do I know this? I asked the exact same question again and had a simple question messaged. Simple one was answered, the real question I needed is still left without an answer. This was regarding a dispute. The local branch employees are still great, but their overall process can use a lot of work. Whoever is in charge of operation has not idea how logistics work to implement a procedure.
Hi Joe, we are sorry to hear about your experience. We would love the opportunity to discuss the situation further. If you'd like to be contacted, please send us an e-mail to [email protected] with your contact information and we'll follow up. Thank you for bringing this to our attention.
S
Friendly staff and best customer service! That’s why I have banked with Gesa for well over 15 years! I also appreciate that they didn’t sell off my mortgage!
Hi, Sundae! Thank you for taking the time to leave us a review, we really appreciate it! Enjoy your day!
G
Gesa has been a really great bank for me! The staff is exceptional, they know my name (promise I don't go their all the time) and they get to know everybody. Gesa mobile is great and the staff are always willing to answer my questions.
J
Strongly recommend. Just moved to the area, and needed a new bank seeing as mine was 3 states away. I gave Gesa a try, and I'm very glad I did. They are friendly, very polite and helpful, and on top of all of that they are a very compelling Credit Union.
B
The drive thru at the queensgate Richland location is so slow. Often I sit waiting for a person to show in the drive thru for 5 or more minutes. With drive thru the only option right now (covid) they really should have all hands on deck in the drive thru!
Thank you Brenda for reaching out. Our West Richland branch manager, Claudia was able to reach out and discuss this with you further and we hope she was able to address your concerns. If you have any additional questions, please reach out to us at [email protected]. We appreciate your membership in Gesa Credit Union!
m
No one seems to work in the drive thru anymore. They get done with the car in front of you and just leave. Does only one person work at this branch? The customer service used to be so good.
K
Daniel did an excellent job helping us with our new account, very patient with older people. 😃
Hi, Kathy! We are happy to hear about your amazing experience! Your feedback is valuable and we hope you have an awesome day!
M
These ladies kick but even when the conversion was going on they helped me as fast as they could. Poor phone people were jammed but love the location as I live right down the street. Thanks Justin
Thank you, Justin! We appreciate you taking the time to leave us a review! Have a great day!
Personal loan Providers Nearby in West Richland
- Personal Loans
- Installment Loans
- Payday Loans
FAQs
1. How to Make Contact with Gesa Credit Union?
You can make a phone call at +1 509-378-3100 or go to their homepage and submit the request form.3. What Services Are Provided at Gesa Credit Union?
You can get experience in the following services from Gesa Credit Union. '- Loans
- Personal Loans
- Checking Accounts
- Debit Cards
- Savings Accounts
5. Is Gesa Credit Union an Agency or a Lender?
Gesa Credit Union is a Credit union helping you deal with money worries. You can also get personal installment loans for unexpected financial events with our platform.
2. What Is The Location of Gesa Credit Union?
You can find this company at 4755 Paradise Way, West Richland, WA 99353, United States. Try out Maps apps to get directions to Gesa Credit Union.4. How to Request a Loan from Gesa Credit Union?
To get loans from Gesa Credit Union, you can submit the request form on their website or visit their physical store. You may have to drive there when getting title loans. Enter our website to learn more information about vehicle title loans.6. What to Do If I Am Unable to Repay My Loan?
Missing payments on a loan can even lead to seizure of assets or wages. Make Contact with your lender when you can not repay the loan.7. Does Gesa Credit Union Offer Loans for People Who Have Poor Credit Score?
Yes. You can expect to get loans with Gesa Credit Union even with poor credit. It is also available to get online installment loans with poor credit with our platform.