Gesa Credit Union Ne 137th St, Kirkland

Cant make payments from app unless you add another bank acct…. They charge you to make a payment over the phone…..website payments only allow the exact amount of the loan…..you have to go in to make a higher payment…..customer service is a joke and they’re extremely unprepared for customer questions and concerns🤷🏾‍♂️🤷🏾‍♂️

My wife and I had an amazing experience while we we at the GESA Credit Union that’s located in Kirkland. Samira and the manager that was there were very helpful and fun to work with. Thank you GESA for having amazing staff.

I had literally the very best experience from begining to end with GESA. From Patty the Loan Specailist who took my auto laon application to the super low interest rate and then to the local branch employees. The ease and overall feeling of appriciation from the entire staff was refreshing. I'm usually not so enamered with service but GESA deserves this one. Well done and thank you for making me feel specail. Shawn

I have been very pleased with the assistance Ambrose Ng, at the Kirkland, WA GESA branch provided me. Recently, he advised me to refinance my auto loan to a lower % rate. Before that he suggested I put a portion of my savings into a short-term CD where I will earn much more than if it was left in my savings account.

Saundra is an amazing banker! She will go above and beyond to help her customers! I can’t thank her enough! She worked with me to make sure I got the best accounts and personal loan to help me pay down my debt. It’s so sad that a woman would come on here and write a review of her just because her failing business isn’t doing a good job. Don’t take my word for it. Check out her business on Yelp: Aura Laser Skin Care. Apparently this is their MO. They have fake, threatening statements against all the reviews they get that are bad. Too bad they just can’t get their act together there.

Gesa was great both when we had to close an account and when we were able to reopen one.

Worst financial institution I've ever dealt with. They say one thing and do another. I can't keep up. I will be refinancing through another agency ASAP.