Gershman Mortgage Springfield, MO E Primrose St, Springfield

If you are a Veteran; beware! Unless your realtor, appraiser and Jack are all buttering each other's bread; you will get screwed in the end! I was shown different rates on three different occasions and when I was able to get to a printer, the forms had changed! Jack's reply was " you should have used a realtor"; because you don't know what you are talking about"! Steer clear!!!

Jack Langley's Team = Smooth, timely, and amazing to work with! Their communication throughout the transaction was consistent so I always felt like I knew what what happening. The lending fees hands down beat any national lending companies that I have seen.

Jack made buying a house very easy. He was always there to answer questions and help us along the way. Would definitely use Gershman again.

Our family loves working with Jerry and his group because we know it will be handled correctly, quickly and fairly. Our family will use Jerry - Gersham Mortgage every time. Thank you, Todd & Andrea Carter

What an ordeal.. I was referred by someone I trusted to Jill Satterfield. Jill, if you are seeing this, shame on you! I pondered if I should leave a review or just “let it go” - believe me I have tried, and I came to the conclusion that I have a responsibility to let others know about your business conduct. At first, your communication to me was GREAT, including emails, texts, and phone calls. You pre-approved me for a mortgage after you had all my personal information (ss#, tax returns, bank statements, etc,). I was thrilled I was able to finally start searching for my dream home. After pre-approval, I quickly started looking! Then, out of no where (maybe a week or two - which is a while in a sellers market), you ceased all communication with me. You ignored my texts, phone calls, and emails. I actually became concerned that something was wrong with you. I even expressed this concern in my many texts and other correspondences. However, as time went on, it became clear that I was ghosted by you, without ANY explanation. Not so much as a “buzz off.” That actually would have been more appropriate than ghosting a client. I have dozens of unanswered texts, dozens of unreturned calls, and numerous unanswered emails. As a business owner, I’m saddened that this was acceptable to you. I still, to this date, do not have an explanation. I will say, YOU are the reason I stopped searching for homes. After you pulled a hard pull on my credit, I was worried to go to another lender, as I didn’t want another hard pull on my report. More hard pulls - the lower your credit score. So I gave up, something I now regret. Fast forward a few months. I was chatting with another realtor who had a killer house for sale. On a whim I upped and previewed this house, and I quickly fell in love. This realtor asked about being pre-approved. I told him what happened. He looked at me and laughed (not laughed at the situation, but when he was finally able to pry your name out of my mouth - it was like he already knew - weird huh?). “That’s what she does”, was his EXACT quote. Point is, I’m clearly not the first, unfortunate for other trusting people. To future clients of Gershman Mortgage, please use caution when picking your loan officer. Read reviews. Not just mine, but others. Save yourself time and money. Educate yourself. If you hire this specific loan officer, it is my experience that she will not have your best interest at heart.

Very smooth transaction. Kyle Johnson was very knowledgeable, everything he told us was spot on. I will recommend Kyle and Gershman Mortgage to everyone!

We would highly recommend Gershman. They went above and beyond to help make our house buying process as easy and stress free as possible. They treated us like people, not numbers. I cannot say enough good things about them.

Clifford @ Gershman Mortgage will never let you down. Once we get pre-approval, I quit worrying about the load process. I know it will be taken care of. I can't say that with every lender I work with. I send lots of referrals to Clifford. Tim B. Realty Company of the Ozarks LLC

Very disorganized. Needs a lesson on ethics as well as confidentiality with clients. Always calling for paperwork that was already provided. Always reminding them they have it, office help very disorganized. Do not appreciate being told they need help with a client to ensure reputation. This place has alot of folks fooled. They find different fees to add to loans and somehow are able to get checks cut to themselves during closing and then hides it when asked about add on fees etc. Very dishonest people, especially Clifford Ives and his staff.

We received top of the line service. I couldn't have asked for a smoother loan process. They are very thorough in their work. If you can qualify for a loan, they will help you in every way. I would recommend to any friends or family