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GenoaBank Main St, Genoa

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(5)Loan Agency
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801 Main St, Genoa, OH 43430, United States

+1 419-855-8381

http://www.genoabank.com/

  • Saturday8AM–12PM
  • SundayClosed
  • Monday8AM–5PM
  • Tuesday8AM–5PM
  • Wednesday8AM–5PM
  • Thursday8AM–5PM
  • Friday8AM–6PM
CLOSED
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    Personal Loans Near Me In Genoa of Ohio(OH)

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    Reviews

    3/5.05 Reviews

    B

    Breanne Vincent
    1

    In the process of paying our Homeowners Insurance out of our escrow, Genoa Bank wrote a check for our account and someone elses (a stranger to us) because God forbid they write two checks. The insurance company didn't know it was supposed to go to two separate accounts and sent me a check for $400 (only in my name, not my husband's and not the banks). We were already expected a check for the exact amount, from the same insurance company, because we live in Michigan and they are issuing $400 refund checks to car insurance holders. So I didn't think anything of it and cashed the check. Two months later Genoa bank calls me to say "The insurance company messed up and didn't split it between both peoples accounts and then refused to call you because they said they didn't make the mistake." She said we now needed to pay the money to them. It took us several phone calls to talk to a supervisor and when we did she said "it wasnt our mistake". We told her "your clerk already told us that she wrote a check for two people on one check" she then immediately said she would need to talk to a supervisor and call us back. They still won't admit they made a mistake, and were not even bordering on an apology. The lady on the phone told us that the other homeowners had to cover their own Home Owners Insurance payment (despite having an escrow account) because other wise it would have been late. She tried to guilt me about it, as if she wasnt the one who made the mistake. Im fairly certain she shouldnt be discussing someone elses account with mine. All it would have taken was one extra check and an extra minute. We will obviously pay them....but how unprofessional. The hoops they make you jump through if a check has two people's name on it and they're not both in the car at the time of deposit....and then they write one check for two totally separate people's home owner insurance policies. Today I got a voice-mail at 9:13am from Brittany Traver that said "I spoke to my supervisor and she spoke with our VP of Operation who said we're requiring you to pay the $400. We will be sending you a letter in the mail" A couple minutes later we found out that they went ahead and withdrew the money from our account without approval and without formally notifying us. Side note: I haven't a family member who works at another bank and he said there is no way they would ever do that.

    d

    deadpool 115
    1

    Worst bank ever. Charge me over $300 in overdraft fees instead of just not letting them take the money out and now trying to take me to court because of this. I told him most banks don't do this and they won't listen instead of taking away the overdraft fees whenever it's their faults. Do not sign up for Genoa bank they will screw you over in the long run

    J

    Jeff Stanko
    1

    Went to Genoa bank to open a business checking account and Sarah I think she was the branch manager wouldn't give me the time of day Very dissatisfied with Genoa bank services. The next day I went to Chase Bank and they were more than accommodating 4-13-21

    S

    Staci Jo
    5

    I love GenoaBank! The employees are always friendly and helpful with my banking needs. The staff always greets you with a smile, too. And of course they give out lollipops to the kids, which my kids love. They have convenient banking locations and hours as well as ATMs which are open all day, every day.

    T

    Traci West
    5

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    FAQs

    • 1. How to Connect with GenoaBank?

      You can contact them at +1 419-855-8381 or go to their website and fill out the request form.
    • 3. How to Secure a Loan from GenoaBank?

      To obtain loans from GenoaBank, you can fill out the request form on their website or visit their physical store. You may need to drive your vehicle there when getting auto title loans. Explore our site to learn more information about online car title loans.
    • 5. What to Do If I Can Not Make the Repayment of My Loan?

      Defaulting on a loan can even lead to seizure of assets or wages. Connect with your lender when you have difficulty on the loan repayment.
    • 2. How Do I Get to GenoaBank?

      Their store is located at 801 Main St, Genoa, OH 43430, United States. Open a Maps app and get driving direction to GenoaBank.
    • 4. Is GenoaBank an Agency or a Lender?

      GenoaBank is a Bank helping you solve your financial problems. Visit this page to get small personal loans for almost any purpose.
    • 6. Does GenoaBank Offer Loans for People Who Have Bad Credit?

      Yes. You can still get loans with GenoaBank even though your credit scores are poor. It is also available to get installment loans for bad credit irrespective of your credit ratings with our platform. You can also find some useful info about a personal installment loan through US Bad Credit Loans!