Genisys Credit Union Woodward Ave, Pontiac

I really found each individual staff member knowledgeable and helpful. My problem is that no one ever answers the phone, and messages are not responded to timely. I had my staff try to call more than 5 times, and I personally called and left a message twice and could never get anyone to talk to me on the phone! Bert Whitehead

I would like to thank Jenny Whitney for the best customer service I have ever received from any company. When I was experiencing something extremely difficult she handled my case as if I were a family member or close friend, with outstanding patience and impeccable concern and professionalism. I feel like my money is in a very safe place knowing that Genisys employs people like her. God bless you.

Marie is amazing always so helpful. She do all my loans quickly and prompt.

Kudos to Raja for thoroughly handling the issues I had with my daughters account. I can always count on swift and courteous service at this location.

We had a wonderful experience while getting our new car financed. Our associate Marie Nicholson was very helpful and patient. It took us a while to find the car we wanted, but Marie stayed in touch and when we finally found the car, she made the experience quick and easy. Thanks for the great service.

I am that familiar with the process of auto loans. I called up to Genisys and was walked through with my hand held. Marie Nicholson answered all my questions quickly and knowledgeably. This gave me comfort through the whole process. It was fast and easy. I am super thankful for the help that Marie gave. I highly recommended her if you need anything in regards to banking or loans.

The Woodward Genysis credit union in Pontiac is awesome. Special shout out and thanks to Marie Nicholson and Erica Nelson. Both of you were amazing with answering questions and taking care of my needs. I will no longer visit any other office but this one.⭐️⭐️⭐️⭐️⭐️

Marie Nicholson was extremely helpful, kind & and very informative my experience was amazing! I am so glad Marie assisted me I will be a member as long as Marie is at Genisys Credit Union!!! Thank you for your wealth of knowledge and heart to serve. #Pricelessservice

Marie Nicholson was amazing today. She answered all my questions for me, explained a lot it was very helpful. Her energy & environment was great. Highly recommended.

Marie was very knowledgeable and thorough with her line of work as a Financial Service Representative.She made my experience pleasant.I highly recommend her to anyone who needs financial services. Thank you Marie!!