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Genisys Credit Union S Ortonville Rd, Ortonville

3
(10)Loan Agency
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1101 S Ortonville Rd, Ortonville, MI 48462, United States

+1 248-627-8600

https://www.genisyscu.org/branch-locations/ortonville

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday9AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–5:30PM
CLOSED
    Genisys Credit Union 01
    Genisys Credit Union 01
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    Services

    • Installment Loans
    • Baby Loans
    • Dental Loans
    • Genius Checking
    • Greenpath Financial Wellness Services
    • Home Improvement Loans
    • Love My Credit Union Rewards Program
    • Medical Surgery Loans
    • Member Benefits
    • Student Accounts

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    Personal Loans Near Me In Ortonville of Michigan(MI)

    Loan Amount

    $1000
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    • Bad Credit OK

    • Easy Requirements

    • Instant Funding

    • High Approval Rates

    • Bank-Level Security Encryption

    • Reputable Lender Network

    Reviews

    3/5.010 Reviews

    K

    Kathy Maunder
    1

    I love them for all other loans, but DO NOT GET ANY SORT OF HOME LOAN. Their name is on the loan paperwork, but Midwest Loan Services holds the loan. Genisys should stop doing business with Midwest Loan Services if they care at all about their integrity. I was ahead on my payments. They sent back a payment I made, refusing my payment because it was ahead of schedule. They sent a bill over 14 days late (which I received the day after the notification they refused my payment) saying I owed a payment by the next day or I would have a late fee. Both letters said they were from Genisys, but when I went to the branch they could do nothing to help, not even take a payment. I was not late. I tried calling in a payment, but I was #77 in the phone queue. I made a payment by phone and was charged $8 for a one time payment that I should not have needed to make at all. What a scam. Contacting Better Business Bureau. *Update* I did exactly what they told me to do: Made the payment at the exact time required for the exact amount required and wrote "monthly mortgage payment" on check. I now have a $16 fee with no explanation why. I called Midwest, but was 90th in the phone queue. Why does Genisys still use Midwest to service the loan.

    Response from the owner

    Hi Kathy. We are extremely sorry for this experience. We have passed this along to management to review. Thank you for sharing and we hope you have a great day.

    B

    Brad Marion
    1

    If it was possible to give them no stars, we would. My wife ran out of gas today at the scrap yard. She took her stuff back and got a check from the scrap yard the check is issued from this bank and the company that issued th check is literally across the road from this bank. She walks to the isbank to cash her check she just received to get gas and they refused to cash it for her. She had her driver's license and they said she needed another for of I.D to cash the check. (The check from the bank she is at right now). She does not have any other form of ID on her, and she does not have a debit or credit and to begin with either.She explained to them she returned scrap in order to get the check in order to get the gass gas today. I myself have an account there just so I can cash my scrap yard checks there. But I will be cancelling my account with them ASAP today. What kind of bank will not take a check that is from them and they know is Good from the business right across the street from a woman with a state license ID? They will not be getting any business from me, my wife or any of our family or friends every again starting today! What kind of people run this bank? So just be warned to think twice about banking with them....do you want want this rudeness and poor customer service to make anyone cry and have to go sit on the curb in the hot hot sun. Terrible bank and terrible treatment of customers.

    Response from the owner

    Hi Brad . We are sorry that your wife had this experience. We would love to speak with you to see how we can make things better. Please contact us at 248-627-8600 at your earliest convenience. Have a great day.

    K

    Ken Maunder
    1

    I really liked Genisys and recently refinanced my house with them, but it's been nothing but headaches, they send back our payments if we pay what is deemed too early or pay more than the minimum, then we get charged for being late. It's a giant headache and Genisys says that they use an outside loan provider so there is nothing they can do. We must now refinance our house loan at great cost just to not lose our house or destroy our credit. So sad that this is our only option.

    Response from the owner

    Hi Ken. We deeply apologize for the inconvenience you've experienced. We are passing this along to see what we can do to fix it. Thank you for bringing this to our attention and have a great day.

    J

    Jennifer Hawley
    2

    No one ever answers the phone you’re forced to leave a message and hope someone calls back that day but it’s usually the next. The ATM is frequently down and so is the one in Bueche’s parking lot. When you contact customer service you’re told “well they’re probably busy” and “machines break it happens. We have other branches”. Just unprofessional in terms of customer service and communications.

    Response from the owner

    Hi Jennifer, we are very sorry for your experience. Can you please contact our Regional Manager, Heidi, at your earliest convenience? She can be reached at: 248-322-9800 extension 1029. Thank you!

    A

    Anne Rizzo
    5

    Always the best interest rates for car loans and the highest percent interest on your checking account. Love Genisys!!

    Response from the owner

    We love you too, Anne! Thank you so much for sharing and have an amazing week!

    J

    Joe Mellinger
    5

    I Love working with Genisys. They are such a pleasure working with. Keep up the good work.

    Response from the owner

    Thank you for this review, Joe! We really love reading reviews like this, have an amazing weekend!

    G

    Gale Graham
    5

    It never occurred to me that Genisys Credit Union would be able to outdo themselves, but Financial Service Representative, Sharon Darling, has provided exemplary service once again. The process of applying for a loan was completely expedient and stress free. All I had to do was literally sign on the dotted line!! The communications between Representative Sharon and the dealership I purchased my car from was handled totally and professionally within a few hours. AMAZING!! I can not Thank Genisys enough for their support as member of their wonderful credit union. Thank-You Genisys for having my best interest at heart....

    L

    Loud Tuba
    1

    "Jill" wins the rudeness award. She called the house to tell us my son's payment was late. When she realized I was "Senior" not "Junior" she responds by saying "I wish you had been truthful from the beginning". I didn't hear her say junior. Quite an accusation. I responded that that was quite rude. She told me to have a good day! I don't use Genisys CU and will gladly encourage my friends and family to stay away from Genisys CU. There are a lot of other options. Thanks Jill!

    Response from the owner

    Hello. We would like apologize for your experience. We have forwarded your review to the appropriate manager. If you would like to speak to us directly, please call us at 800-521-8400 x5. Thank you and have a great weekend.

    J

    Jill Thompson
    4

    Very nice staff. Good location in relation to home. Convenient for us to conduct our business here. Matthew (one of the tellers) is always pleasant & makes our Monday check cashing a pleasure. He's always pleasant & smiling. SUCH a NICE man!

    Response from the owner

    Hi Jill. Thank you for sharing your experience with Matthew, he is the best! Have an amazing day.

    J

    Jake McNeil
    1

    I've been standing here for 15 minutes to make a quick deposit but no one's helped me. There's only one teller working currently and there's two employees standing around talking.

    Response from the owner

    Hi Jake, we deeply apologize for the wait times. We have passed this information along to the manager. Thank you for bringing this to our attention. Please enjoy this sunny Tuesday!

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    FAQs

    • 1. How Can I Get Related With Genisys Credit Union?

      In order to make contact with them for loans, you can dial this phone number +1 248-627-8600, or you can direclty seek out loans from the Internet. If you need any loans like personal loans for bad credit, you can click this place, which will be more efficient.
    • 3. What Services Can I Get from Genisys Credit Union?

      Genisys Credit Union also offers these loans options shown as '
      • Installment loans
      • Baby Loans
      • Dental Loans
      • Genius Checking
      • Greenpath Financial Wellness Services
      ' For further detailed information about Genisys Credit Union, get started now.
    • 5. Is Genisys Credit Union an Agency? Or a Lender?

      Genisys Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending broker, can assist you in connecting with 100+ lenders to get various loans like installment loans for bad credit with quick funds.
    • 2. Where To Find Genisys Credit Union?

      Genisys Credit Union is located at 1101 S Ortonville Rd, Ortonville, MI 48462, United States. If you wan to visit them in person, you may use the map to find out a way to get there.
    • 4. How Can I Obtain a Loan at Genisys Credit Union?

      The most convenient way is to use their website's online form. For your need of payday same day loans online, simply look at our website to learn more about details.
    • 6. What To Do If I Cannot Repay My Loan?

      The best way is to talk with your lender at first and deal with the issues for both parties.
    • 7. Can Genisys Credit Union Provide Car Title Loans?

      Sure. You can get car title loans from CocoLoan.