Gem Home Loans Walnut Blvd, Rochester

Don and Lexi at Gem were extremely helpful and responsive through every step of the process. Always accessible - day and night (and weekends!) They made it easy and seamless for me at one of the busiest times of the year on my schedule. I can’t recommend them highly enough! 6/5 stars!

The people at Gem Home Loans are one of the most responsive and professional group I have used in the many years using banking/financial institutions. Don Bleuenstein explained clearly, every dollar amount and figure. I have already told many people to use his company for refinancing, if they need one. Thanks!

My experience with Gem Home Loans was great! As this was my 1st time refinancing, Don relayed patience and professionalism. Thank you for helping me to understand the principles of refinancing in lay terms. I received more than I asked for! Thanks again!

Don and his team were always quickly responsive, kept us updated throughout the entire process, and always made me feel comfortable asking a million questions. I would highly recommend

5 out of 5 stars. Fantastic experience. Don is extremely knowledgeable about the mortgage industry and its products. He made sure we had the right product for our needs. His customer service is outstanding. We will absolutely us Don again and we recommend him to our friends.

I used Gem Home Loans for all three of my home purchases and refinanced twice - each time we received great service. Amazing customer experience, so easy to work with, answered all my dumb questions along the way, and it really felt like they were in my corner fighting for me everytime. Will always go with Gem!

You would be hard pressed to find someone more knowledgeable in the mortgage industry than Don. Very professional, detailed, and responsive. Stayed on top of everything throughout the entire process. Communicated quickly and often. Tons of options and works for his clients best interests

Working with Don from Gem Home Loans on our ReFi was stress free. He and I set a goal upfront and Don delivered. Along the way there were other options that came up but Don never pushed or rushed into a decision. He gave us honest, professional advice and answered all our questions. I have already referred him to family and friends. Thanks Don

Don was on top of his game the entire time my loan was being processed, he gave me weekly updates and answered any questions or concern I had. Don was priced right and followed through to get my loan process and approved quickly. I would highly recommend him if you looking for an honesty professional.

Don was incredible for both my refinance as well add my Mom's. He provided daily updates and constantly checked in to see if our goals were being met and if we were comfortable with everything. My wife, my Mom, and myself can not recommend him enough!