Geddes Federal Savings & Loan Association W Genesee St, Syracuse
2208 W Genesee St, Syracuse, NY 13219, United States
https://www.geddesfederal.com/
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM

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Reviews
C
Our current mortgage is through Geddes (we used a broker, did not go through Geddes directly). We took a home equity loan out last spring and decided to use Geddes since they were holding our primary mortgage. This was the worst financing experience we have ever had. There was no followup by bank personnel to keep the loan process moving forward, I am assuming there is no commission because the finance representative couldn't have put less effort in to help us. We had to contantly keep her moving things forward with emails and calls. At the time I blamed COVID for the lack of customer service shown by this bank, but I had dealt with other financial institutions during that time and received expectional customer service. Last week we called and left a message requesting tax information that we never received and have not received a call back. I fear the lack of customer service shown by this bank is normal and part of their cultural. Senior leadership at the institution should consider sending surveys to their customers so that they can get a true sense of the failures that are occuring with regards to customer service, lack of follow up, disinterest shown by their employees, etc. Unless, of course, this culture is acceptable to the leadership. If you have a choice, I would avoid Geddes Federal.
Hi Casey, We take customer service very seriously at Geddes Federal Savings. The customer service experience you have described is certainly not typical nor to our standards of responsive, helpful service. We take your concerns seriously, and would welcome the opportunity to discuss with you further by phone or in person any other thoughts you may have so we can take any corrective action necessary. Sincerely, Jeanne Geddes Federal Savings and Loan Association
D
I have and have had accounts all over the world, but Geddes Federal is tops for safe, friendly, helpful banking. Their online portal is neat and clean. They are cost effective with either no or low fees depending on what I need. What sets them apart is the people-it's a great crew that takes super day-to-day care of the me. They always make me smile.
M
Went through Geddes Federal for my mortgage a few years ago and had a really good experience. They were easy to work with and they made the closing paperwork very simple, making it a quick and easy closing. I've had no complaints since I've been going there.
D
The best company I've ever worked for, by far. Everyone gets along n works well together. The President (Brian Dumond), all the "Board Directors", along with all the other employees strive to get to know every member and each coworker on a personal level.
d
The mortgage department is good. Definitely don't deal with Patti Orioli. She is the rudest woman I've ever met. She needs to retire as she has no people skills whatsoever. She must have had a nasty life to talk to people the way she does.
Hello, It’s unfortunate that you felt underappreciated. Every individual’s experience is important to us. We strive to make home ownership affordable for our neighbors. We are proud to offer a range of services that national lenders cannot, such as lifetime loan service, local support and competitive local loan rates. If you are still in the market for a mortgage, we would love the opportunity to prove our commitment to local, personal service. Our mortgage department may be reached at (315) 468-6281. Sincerely, Jeanne Geddes Federal Savings and Loan Association
a
a bank that has no idea how to communicate to its customers when there are data breach issues. They just deactivate your card and its your responsibility to go to them. Seems they don't know what email is or how to use it.
Hi Albert, We take data breach issues very seriously. Because of this, we have established protocol to prioritize member security and prevent fraudulent charges. We are also committed to convenient service. Moving forward, we hope to demonstrate that commitment to you. If you require any further assistance with your account, please call us at 315-468-6281, and a knowledgeable professional will be happy to help. Sincerely, Jeanne Geddes Federal Savings and Loan Association
J
Lowest Mortgage Rates around! PATTY is Amazing she knows how to get things done!
S
Refinance done in a short time with amazing rate. I’m beyond happy.
D
Was having issues getting my bank loan but this place really saved me! Thank you Geddes Federal!!
S
Great bank with a warm greeting every visit!
Personal loan Providers Nearby in Syracuse
- Personal Loans
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FAQs
1. How to Contact Geddes Federal Savings & Loan Association?
You can phone them at +1 315-468-6281 or enter their website and submit the request form.3. What Types of Services Are Available at Geddes Federal Savings & Loan Association?
You may be able to get the following services from Geddes Federal Savings & Loan Association. '- Business loans
- Signature loans
- Certificates of Deposit (CD)
- Checking Accounts
- Home Equity Line of Credit (HELOC)
5. Is Geddes Federal Savings & Loan Association an Agency or a Lender?
Geddes Federal Savings & Loan Association is a Sav offering you various types of loan options. You can also obtain personal loans with low interest rates for almost any purpose through our platform.
2. What Is The Office Address of Geddes Federal Savings & Loan Association?
You will find the store at 2208 W Genesee St, Syracuse, NY 13219, United States. Use a Maps app to show routes to Geddes Federal Savings & Loan Association.4. How to Secure a Loan from Geddes Federal Savings & Loan Association?
To obtain loans from Geddes Federal Savings & Loan Association, you can submit the request form on their website or head over to the store. You may have to drive your vehicle there when getting car title loans. Click here to obtain detailed information about title loans.6. What Should I Do When I Could Not Repay My Loan?
Defaulting on a loan can have negative effect on your creditworthiness. Contact your lender if you have difficulty repaying the loan.7. Does Geddes Federal Savings & Loan Association Offer Bad Credit Loans?
Yes. You still have chance to get loans with Geddes Federal Savings & Loan Association if you do not have a good credit. It is also available to get online installment loans for bad credit with bad credit through our platform.