Gaylord-Hansen Team at CrossCountry Mortgage S Ellsworth Rd, Mesa

We were referred to Steve through our realtor after another lender had told us unequivocally we would be unable to qualify for a conventional home loan. Steve was not only able to get us qualified for a conventional home loan but he did it quickly and at a great interest rate. The first company we had used tried to place us in an FHA loan that would be requiring an extra $205/mo for PMI. Those terms were just not something we were willing to accept while we were putting a 33% ($150,000) down payment on the home that the seller had already accepted the offer for. So needless to say time was of the essence and Steve worked quickly to get us into a loan we were very happy with! His entire team really excelled at not only the work they did behind the scenes but also their communication through every phase. The weekly videos from Asia really helped keep our minds at ease as the process moved along. Also the speed at which they returned emails , calls or text messages are just something not common in this hectic business. We would highly recommend the Gaylord-Hansen team for any of your mortgage needs! My family and I are absolutely thrilled to be moving into our forever home and it would not have been possible without the work Steve and his team did! We are and will remain forever grateful!!

Just closed on the purchase of a second home and a refi on an investment property. These are the third and fourth transactions I've done with the help of Steve Farrington and the Gaylord-Hansen Team at loanDepot. They do not disappoint. They are very responsive, personable, efficient, caring, friendly and more. I honestly can't say enough good things about them.

We worked with the Gaylord-Hansen Mortgage Team at loandepot and they were wonderful! Every time I asked a question, no matter what time or day it was, I got a quick response- even on the weekends! They helped us get a great mortgage rate, and always had our best interest in mind. They explained the loan process in a way that was easy to understand and were patient with my hundreds of questions! Go with this team for your mortgage!

I just refinanced my house with the Gaylord Hansen Team. Great team to work with. Steven Farrington, was a true professional who really does everything to help you out and make sure you know EXACTLY what you are signing up for. Ryan Davenport was outstanding on all the finalization of the loan etc. Lastly, we used Title Alliance as the title company and Kylie Bailey was great. She made it super easy to sign all the paperwork. All in all great team of professionals!

We are very happy! The team did a great job when helping us buy our new home. Shout out to Steve who was always quick to respond and was very friendly to work with. The team was knowledgeable and always made us feel like their priority. Thank you!

Mr. Steven Farrington and Ms. Markeita Roush-wedlake were exceptional representatives of your Company. Both of them are extremely professional and offer the finest customer service. Very pleased with our refinance experience.💙❤

Gaylord-Hansen Mortgage Team was amazing. The whole house purchasing experience can be difficult on so many levels, but this team was beyond professional, efficient, and I loved receiving the weekly update videos. I highly recommend them!

Steven Farrington is a true professional. Not only is he extremely knowledgeable, he was very responsive and available. Steven took the time to answer any and all questions we had even on Friday nights and weekends. We never hesitated to contact Steven with any questions we had about the loan process. To top it off, Steven actually helped us close with lower rates and costs than what was originally quoted.

They were very informative and responded very quickly. They were even more competitive than our credit union. Did I mention their customer service was outstanding! That seems hard to come by these days. Highly recommend them.

Steve and Ali were both great to work with when I refinanced my place. Not only did they lock me into an amazing rate, they made the process very simple!