Frost Bank W Tyler Ave, Harlingen

I liked the bankers. They are really nice and know what they are doing. The tellers are a bit rude. The main reason why I am giving it a one star rating is because I was asked for my social security number via email. I think this is a serious security risk and it should be brought to the attention of someone in charge. I don't mind coming to the bank with card in hand and having a photocopy taken of it for the bank's records, but I feel that email is not secure enough for this kind of sensitive information. I deleted the email on my end to make sure no one can access the information using malware or the sort, so I hope the bank's side will keep my social security number safe in their servers.

A very disappointing failure by this bank caused me major problems. I went on vacation out of the country. I called the bank before I left and explained exactly where I was going and was assured that my debit card would work. Well, the fools at this bank declined a $12 purchase just purely out of incompetence. If you want to be treated like a clown than use this bank ran by clowns.

Best bank in Harlingen. I have used several others and switched accounts to frost. Quick service, friendly staff, actual humans to talk to on 800 line.

Cyndi was extremely nice and welcoming. I needed to open an account locally. The process was very fast and easy. I'm happy I chose Frost.

Great to go there.Workers always courteous and friendly.They never have a bad attitude.

Very good bank and excellent service