Frost Bank Preston Rd, Dallas

This is a great bank and a great branch office. I moved a couple of accounts from Bank of America to Frost in 2010, and I couldn't be happier. I am impressed every time I go to this bank. The staff is great, and are always ready and eager to help me. They have cookies and coffee, which is great. They have a nice waiting area for customers, so if you need to make a phone call, or look something up, you have a nice place. No matter what the problem is, they are there to help. Also, when I call this branch, they answer the phone EVERY TIME. This was not the case at all with Bank of America, or with Chase. The ATM is very convenient, and there is a security guard on duty 6 feet away from the ATM. I could go on and on about how great Frost has been for me. But in a nutshell, this is a great bank, and I would unreservedly recommend it to anyone. I am going to help a family member move her accounts to Frost in the very near future.

Opened a account here 1 month ago. I own my own sprinkler company and a racist lady named Alphia Washington called and said because I had 6 zelle transactions in 1 month she wasnt comfortable with having me as a client. So they closed my account and didnt say anything to me.

My 12 year old Porsche looks awesome in the parking lot. Nice bank. This is where I keep some (but not all) of my ~$2 Million.

The whole staff is very nice and extremely helpful. I am in a wheelchair and they can still help me .

Small, but my favorite frost location!