Franklin Mint Federal Credit Union W State St, Media

Under a short, stressful timeframe, branch manager Kaitlin and her staff were able to make sense of complicated documentation so that we could refinance our vehicle at a great rate. They were constantly professional throughout the process, and went above and beyond to get everything finalized. I would highly recommend banking at the Media branch to anyone.

Good morning my name is Carol and today I received phenomenal service provided by Ms Bianca, I needed information from my account concerning a legal issue, Ms Bianca was very knowledgeable but most of all kind and patient, this was important to me because I am seventy years old and at the time had been up since 4:00 am stressing over the situation. Her quiet tone and demeanor along with the necessary information calmed me down. Thank you Franklin Mint for staffing employees like this. God bless and have a great day. Carol Scott

This place is to laxed with client information. While I was being helped by a desk employee I over heard a teller telling one of my family members I was just in the office transacting business. Not to mention both the manager and the assistant manager were off for the next 2 days and they were the only notaries. The desk employee got annoyed when asked to call another branch. Very unprofessional

It's fast and the staff is so nice feels like a family atmosphere

Just Rude. Been a member for over 10+ years, will be closing my account.

Excellent Credit Union with friendly employees