Francis E. Higgins, CPA, PC Sidewinder Dr, Park City

Trusting an unknown company with something like taxes is a big deal. You blindly turn over personal information for an important process that has serious implications. I did that with Higgins CPA for my 2018 taxes and it was a big mistake. They charged me $1100 JUST to go through my prior year returns and make prepaid tax estimates for 2019. They didn’t even file my taxes for that cost as I pulled the plug and walked away. The hours spent reviewing my prior returns (which were very simple) were unbelievable. It is clear that this firm counts every second its employees spend (even e-mail responses get logged and invoiced) leaving the customer with a large bill. When I’ve told other tax professionals about my bill from them, they couldn’t believe it. Stay away, I wish I had.

I have used this firm for at least 8 years now, and have been very pleased. My tax filings are complex and difficult. The firm gives good advice, is careful and thorough, and follows up constantly on missing information. The fees are commensurate with the complexity of the work.

Very professional and organized. Chip and his team helped clarify lots of complex questions in a way that was understandable to me. Chip is a straight shooter, very fair and a good communicator.