Fox Communities Credit Union E Wisconsin Ave, Appleton

Great experience refinancing my house in 2019 for a great rate with only $70 closing cost, and easily dropped the rate on my existing car loan with a 5 minute phone call. They were switching over to a new banking system and website when I started, and there was some pain for some--but that was sorted quickly and I have had no issues. I left Wells Fargo a little over a year ago and never looking back.

Banking with them since I had a kiddie kangaroo account when I was like 10. 20+ years been with them. Never given me great rates on cars, home loans, or anything. The final straw was a technology update which now has been an entire week of no access to my accounts, online banking, transfers, etc. Literally have zero access to use my bank accounts as needed for both my personal and business accounts. I hope the entire IT staff is fired and you learn a valuable lesson after thousands of people leave and move to a better bank or credit union that doesn't have massive IT issues costing its consumers lots of money and time.

Disappointed to hear Willie is leaving as he is one of the most competent employees at this branch. Every time I come in with a request the tellers seem to have an issue processing simple requests, such as cashiers checks, and I'm not sure if this has been a common occurence for other members but I think more training is necessary for remaining staff...

I recently transferred my car loan from one credit union to Fox Communities. My co-signer and I worked with Casey. She was so kind and helpful! Everything was so thoroughly explained and understood. Thank you Fox Communities!!

OVER A MONTH AND STILL NO DEBIT CARD! Forgot to send it out the first time. Had to call and figure it out. They sent it to the wrong branch the second time. Had to call to figure it out. They decided to mail it out from the wrong branch and it was never received. Had to call and figure it out. Another card was sent out and still not received after 7+ business days. Had to call and order ANOTHER card. They’ve been sent on “priority” too. By the time this card is received it will be almost hitting the 2 month mark. No one has been accommodating or actually wanting to help. Not having a debit card is the most inconvenient issue. Work checks are supposed to be direct deposit and have to be reworked and printed because...no debit card. This is absolutely absurd and I’m so disappointed. Booooooo

FCCU has been our credit union for many years. The people are always friendly and willing to help. Their rates are the best and we feel very confident that our money is safe, secure, and readily available to us. We wouldn't bank anywhere else.

I've been banking with them for 12 years. They're terms loans, checking, savings, and credit card are about as good as you will find anywhere. Great staff, always available, great for those trying to repairing their credit.

Teller #952608 was so rude to me! I will NEVER come back to this location after her nasty attitude. I just came in for a regular deposit and she was being so RUDE for no reason. Maybe she was having a bad but she shouldn't be taking it out on the customers. I will NEVER bank at a Fox Communities Credit Union EVER AGAIN!

The staff is extremely friendly and always listen to you and help to fit your needs, whether you want $100 withdrawn in a 50 and five 10s or need to deposit a jug full of pennies. They offer flexible loan and mortgage options.

I, and my husband been banking at this credit union and we love the people are always friendly and helpful too.