Fort Sill National Bank Nw Cache Rd, Lawton

This review is for the bank in general and not necessarily this branch. The bank does not seem to be interested in opening new accounts. I applied online and submitted a selfie with my ID, ssn, and piece of mail, in addition to filling out all the paperwork; only to be denied. I recieved a generic rejection letter with an 800 number. When I called was simply told my application was missing info and to apply again. Other banks would send an email from a banker or call directly, and try to complete the app, but not FS. They could not even tell me what was missing, only that I needed to apply again because app had been denied and nothing could be done. They had an attitude that they could careless and did not want to be bothered. Taking business elsewhere. Do not recommend.

FSNB has an ideal drive thru window service that can accommodate all your banking needs unless you are wanting particular service it might be best to visit the lobby.

Bad customer service. They don't even offer to count money back to you... Always feel rushed by the main teller there, the manager I'm assuming. She's the worst at her job there very very unwelcoming. Everyone else is great and smiling faces then her.

The staff at this location are always in a good mood when I come in making the visit always enjoyable. They even know me by name and I don't go inside very often . It's things like that with the family environment that has made my switch over to them the best decision I could have made for both me and my money

This is the worst bank I've ever had the displeasure of using. Their customer service is horrible and they're there rudest people I've dealt with in a "professional" setting. Veterans, military and anyone else that has served your country....Do NOT go there!!

This bank is not like it use to be . This is a good bank in general, good security. But now they have changed some policys and fees . Not happy about that now . Recieved a letter of fees . I call this double dripping