Forest Park National Bank & Trust Co. Madison St, Forest Park

I love how friendly and welcoming this bank is! This local bank puts the WHOLE Community in Community banking for sure. They have a really resourceful and knowledgeable retail banking team. Everytime I need customer service, I receive prompt service always. As a customer I am satisfied and glad I chose this bank for my small business banking.

I opened my business account with Bernie. She was fantastic to work with and very knowledgeable. There was something pleasant about her character, energy and personality that felt comforting and welcoming. I actually look forward to speaking with her every time in enter and exit the bank in Forest Park. Thanks Bernie!

So I need some change and was also looking for a bank to have my account and sure enough they made you feel like you're there to steal money. They did gave me change. But only for this time. Sure I'm not coming back

Customer Service - Bernie has alot to learn about Customer Service. She put me on hold four times, then proceeded to get angry with me! I understand she was filling in for the permanent receptionist, however, she should not get angry with customers on the phone. If I did have an account with Forest Park National Bank, I would have pulled my money because of this girl! Instead, I will be looking else where for my new bank! Bernie just lost Forest Park National Bank possibly thousands of dollars!

The closed the other branch for whatever reason.

Best bank I have ever dealt with. This bank is small town charm!

Just simply good service period . Very helpful staff .

Always pleasant and knowledgeable thank you