Foothill Federal Credit Union S 1st Ave, Arcadia
30 S 1st Ave, Arcadia, CA 91006
https://www.foothillcu.org/Resources/About/Locations-ATMs/Arcadia-Branch
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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Reviews
S
I'm a 3rd generation member of this bank. Always the nicest service. Greeting me by name and everything. They almost never ask me for my account number or name because they know me! Awesome. Recently I had an issue with a withdrawal I did not authorize. I was seated with a woman I have never worked with before. ( there's a small chance she was new to the branch or foothill in general ) She was the rudest person I have ever encountered at any bank! EVER! She kept pursing her lips and not looking at me when I asked questions and I could see her monitor and she was google messaging another co-worker about how bad she needed a redbull from 7/11 next door. ( asking them to grab her one when the other person went on break ect. ) She kept saying things like there is nothing we can do about this, ect. That may have been true, but the way she went speaking to me was horrendous, she hardly gave me the time of day. Perhaps it was the way I was dressed ( not kidding ) I was on a lunch break at work and was doing some very messy stuff prior. I assume there was some judgement towards me, and seeing as how the only thing I use this bank for is Loans and my credit card I feel as though she was judging me based on the balance I had in my savings and checking! I have banked her mainly because EVERYONE in my family has done so. I will be leaving this bank shortly after the way I was treating and consolidating my loans at another credit union I bank with. I'm very angry over this woman's demeanor towards me. She will not fair well when we end up having a SOCIAL CREDIT SCORE.
Hi Sampson. We apologize for the poor experience you recently encountered with one of our representatives. We would like to think this is an anomaly, as we pride ourselves in providing good, if not great member service. We want to thank you for the feedback as this gives us an opportunity to improve. If your account issue has not been resolved, please meet with our Arcadia Branch Manager, and she will personally help you. We appreciate your membership with Foothill and we do hope that you decide to stay with us. Over time, we are confident that you'll find our overall service exceeding your expectations.
O
Have been with Foothill Credit Union for about 5+ years. The best rates for auto loans and great customer service.
Thank you for the review, Oscar.
T
I have had two different auto loans with Foothill Credit Union. They've always had great service and never had an issue until now. I moved to Las Vegas almost three years ago. Still have made my payments with no issues but when i physically went to the credit union to pay off my car i verified with the teller of my current address of where to send my title to. She called someone and was gone 10-15 minutes came back and told me "yes we will send the title to this address". Well my title was sent to my old address in Las Vegas and now i have no idea where my title is. So she either lied and did not communicate with the DMV on where to send it or didnt do it in the first place. Foothill Credit Union apologized and told me there was nothing they could do at this point. So now I have to go back to California DMV and apply for a duplicate title wasting my own time and money for their incompetence. No offer for reimbursement for screwing it up or anything. Highly disappointed and will never do business here again.
Travis, we are sincerely apologetic for your experience. Unfortunately, Foothill does not have access to change DMV records. We held an electronic title for your vehicle; therefore, when your loan was paid off, we initialize the process and DMV is responsible for mailing out a perfected title to the address they have on file. We understand that this is a frustrating situation but it can only be resolved between you and the DMV. If you need to speak to us further, please contact us at 626-445-0950 and ask for Judy S.
p
The staff is very helpful the loan team made my car loan easy as 1-2-3. They do a great job. They answered all my questions. If I did not understand something they would take extra time to go over things to give you a better understanding. I feel I was never rushed asking extra question they would go the extra mile to make sure I understood it 100 percent. Foothill credit union has gave me the best experience with all the credit Union I have been with. Chris Anderson your team does a excellent job. They all deserve a day off with pay. Thanks again if anybody looking for a great credit union look no where else foothill federal credit union will get the job done. Thanks again everyone have a great day
Wow! We are blushing. Thank you for wonderful review. Delivering great member experience matters the most to us, and we’re glad our team was able to shine. 😀
G
I've been a member at the Arcadia branch for 40 years and they have helped me many times reach my goals by giving me loans, money market accounts, and clear information to expedite my goals. I appreciate this credit union very much.
Thank you for your loyal membership for 40 years, and thank you for allowing us to serve you.
K
Joined the Credit Union when they still had an office in Azusa in 1983, now going to the branch in Arcadia. Very friendly, very helpful always! My experience with the Foothill Credit Union has been nothing but Great!
Wow! Great to hear. A long time member. We appreciate you, Karin, and thank you for the kind words.
B
The staff have always been kind and patient. I have always been able to get assistance from the staff to help me with my questions They are very patient. I have been going to Foothill Federal Credit Union for over 45 years.
Wow. Thank you for being a loyal Foothill member—45 years! We’ll always try our best to serve you and your family for many more years to come.
M
I've been a member of FFCU for 34 years and they have always come through. We recently refinanced our home. FFCU made it so easy. Part of the reason was Rita Curtin she is great!! She bent over backwards to answer our questions and was a lot of the times our go to middle man or woman in this case. She always answers her emails in a timely manner. She is a great asset to FFCU and a people's person. Thank you, Rita C.
Totally agree, Marcela. Rita is great! We wish we could clone her. :)
L
A bank that actually still gives their clients good customer service. And very competitive rates on loans and savings products.
Thank you for taking the time to leave a comment and we hope to serve you for years to come.
Z
Freely do what they want with your accounts (e.g. placing holds on checks that shouldn't have holds). Digital service and response time for digital deposits belongs in the 1980's. Call center is extremely rude, especially call center head LIZ. Speaks to customers in derogatory terms, gives irrational explanations for bank errors, will not help with errors that are obviously their fault. Accidentally deposited a check with misprinted account info, discovered and corrected same day. Three years later still get random calls from her (LIZ) telling me I don't qualify for services and chastising me for the incident. I am a working full time student, who works to pay for school but I am treated extremely poorly by them because I don't have much money. I do not need this in my life. I only keep this bank because I have a credit card attached and its close to my home but I deal with them as little as possible. Stay away, even if it's just so you don't have to deal with LIZ THE CALL CENTER HEAD. One of the worst people I have ever dealt with working for one of the worst banks. I would rather bank at Wells Fargo.
Please give us a call at 626-445-0950 to discuss this matter.
Personal loan Providers Nearby in Arcadia
- Personal Loans
- Installment Loans
- Payday Loans
- Title Loans
FAQs
1. How to Get in Touch with Foothill Federal Credit Union?
You can call them at (626) 445-0950 or visit their website and submit your application form.3. How to Secure a Loan from Foothill Federal Credit Union?
To get loans from Foothill Federal Credit Union, you can submit your application form on their website or pay a visit to their office. You are likely to drive your vehicle there when getting a title loan. Click here to learn more information about online car title loans.5. What Should I Do When I Fail to Repay My Loan?
Missing payments on a loan can have a serious impact on your financial life. Get in Touch with your lender if you can not make a loan repayment.
2. What Is The Location of Foothill Federal Credit Union?
You can find the store at 30 S 1st Ave, Arcadia, CA 91006. Open a Maps app and get driving direction to Foothill Federal Credit Union.4. Is Foothill Federal Credit Union an Agency or a Lender?
Foothill Federal Credit Union is a Credit union helping you deal with money worries. Enter our website to get low interest rate personal loans for unexpected financial events.6. Does Foothill Federal Credit Union Offer Loans for Bad Credit?
Yes. You still have chance to get loans with Foothill Federal Credit Union if your credit score is not good. It is also available to get online installment loans for bad credit with poor credit through our platform. You can also learn more about an installment loan through us!