Florida Credit Union W Duval St, Lake City

Can't ever access my account. Even the quick 24 access just disconnects after selecting to check balance. I have even tried calling to speak directly with someone and 3 times waited 20-30 minutes and still haven't solved the problem.

Wait time horrible. Tiny room to cut with ten people waiting

Costumer service is always Welcoming and friendly.

I bank at Florida credit union in Lake city, fl an would like to commend them on their customer service, (Thanks Meagan)they're always professional, courteous an very helpful thanks fcu

Rachel C did a great job helping me get my home. She was patient and was always quick to solve an issue. Thank you Florida Credit Union.

because one of the girls at the desk lied and said I didn’t mind paying the charge ($60.00) I have been charged $60. On my FCU credit card! I have closed that card and plan on moving my personal and business account to another bank. I have banked here for years and years , financed several vehicles with them but my truck is financed at a different bank now and one of my personal accounts is with another bank. I don’t like being lied on or to May 9, 2019 If you use the coin machine in this branch you are going to be cheated!!! My husband and I both counted our change before we took it in and when the machine counted it it was $6 and something short!!!! I was told their machine is not wrong!! I sat in there one day and heard them saying it was messing up! So beware!!!!😡😡😡😡 Thanks Sean Peters @ the Gainesville branch for your help! LakeCity branch has gone downhill

I’ve been dealing with this bank for several years now. Absolutely the best bank I’ve ever dealt with. Rose and Jordan st the Lake City branch always go above and beyond to help. Both very knowledgeable and trustworthy.

Thank you Meagan Jackson for your help you were amazing

Worst bank in Lake City if not the worst bank I have ever used. Started a checking account and order checks and after a month went by and still no checks I had to call.Thought problem was resolved and it wasnt so had to make a trip into the bank and speak to someone since they could not get it right the first 2 times....there new updated app still sucks and the atm they have litterally sends you out a envelope to deposit cash instead of just putting it into the atm. They charge you for everything so if you need bank statements that will cost you money. There are way to many better options in Lake City now for anyone to be using this bank. I will be switching banks by the end of next week. If I could give 0 stars I would.

Rose in lake city is absolutely horrible. Not only did she lie on my loan process, she also dodged all of my calls for a follow up. All of this which I had to find out through another banker at this location. Do not use her.