Flagstar Bank Home Loan Center Jeffers Rd, Eau Claire
4319 Jeffers Rd Suite 100, Eau Claire, WI 54703, United States
https://www.flagstar.com/eau-claire-wisconsin-home-loan-mortgage-lender-1900.html

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Reviews
C
Terrible customer service, lots of mistakes, slow, can't keep their information straight. Something that especially bothered me was Flagstar’s advertised commitment to customer service, and the complete failure to provide even mediocre service. We were ignored for days, there was a complete lack of communication, and I would even go so far as to say that I experienced discrimination in the form of sexism from Flagstar representatives. I asked a question multiple times with no answer. My husband sent the same question from his email address, and a response was given within half an hour. This happened at least twice through our experience. In sharing updates with friends and family, no one could understand how Flagstar could operate this way, and all were disgusted with what we shared. We were advised to switch financial institutions long before we did, and we regret not doing so sooner. We lost two and a half months of time from choosing to work with Flagstar. The mortgage officer we worked with no longer works with Flagstar, as he supposedly realized just how flawed Flagstar’s process was and wanted to have no part in it. The number of people and levels of management something so simple had to go through was and is ridiculous. Our contractors all told us that the documentation they had to provide Flagstar (proof of time in business, recent projects, etc.) was uncommon and irritating. Our plumbing and HVAC contractor (who is also my employer) said that in all of the new construction they are involved in, they have NEVER had to provide information like this. A coworker had the same experience with Flagstar shortly after we did. RUN. AWAY.
Christina, thank you for giving us an opportunity to address your concerns. We're sorry to see you're having issues and would like to help you get this resolved as quickly as possible. As we cannot gather your personal information online, the best way to resolve your issue is to reach out to someone on our customer service team at (800) 968-7700 during the below times. Monday-Friday: 7:30 a.m. to 8 p.m. ET Saturday: 7:30 a.m. to 4 p.m. ET
J
I have had nothing but the best experience working with the associates at Flagstar. I have used their services twice in the past 4 years to buy 2 different homes. I had such a good experience the first time around that I went with them when we bought our second home. I have referred them numinous times to my friends who have had equal success and satisfaction. they even send me birthday cards!!
F
Absolutely horrible customer service! No one at Flagstar is able to make an independent decision. Every time I have contacted them about my home loan I have been transferred no less than FIVE times! They have separate departments for loan payment, insurance, escrow, late payments, interest. You have to have approval from them to pay more than your monthly amount, pay early, pay bi-weekly. If you want to pay less than your current amount due, you have to call them, which again takes five transfers and about 30 minutes on the phone. Terrible experience!
J
Terrible customer service, terrible response to my questions, horrible experience leaving it up to me to set-up autopay after they've taken my loan over from JP Morgan Chase. I shouldn't have to work so hard to make my mortgage payment.
Personal loan Providers Nearby in Eau Claire
FAQs
1. How Can I Make Contact With Flagstar Bank Home Loan Center?
In order to connect them for loans, you can call this phone number +1 920-819-2941, or you can direclty search for online loans. If you need any loans like bad credit personal loans, you can click this place, which will be quicker.3. How Can I Obtain a Loan at Flagstar Bank Home Loan Center?
The most efficient way is to complete their online form on their website. For your need of cash advance loans from the Internet, simply visit our website to learn more about detailed information.5. What Am I Supposed To Do I Cannot Pay Back My Loan?
The best way is to discuss the details with your lender at first and find out a solution for both parties.
2. Where To Find Flagstar Bank Home Loan Center?
Flagstar Bank Home Loan Center is located at 4319 Jeffers Rd Suite 100, Eau Claire, WI 54703, United States. If you wan to visit them by yourself, you can check the map to find a way to get there.4. Is Flagstar Bank Home Loan Center an Agency? Or a Lender?
Flagstar Bank Home Loan Center is a Mortgage lender. Or you can directly find CocoLoan, which is a loan broker, can help you establish connections with 100+ lenders to get multiple loan options like online installment loans, view this page to find out more.6. Can Flagstar Bank Home Loan Center Provide Title Loans?
Sure. You can get car title loans if you click here.