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Flagstar Bank Lee Rd, Brighton

3.3
(9)Loan Agency
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9332 Lee Rd, Brighton, MI 48116, United States

+1 810-229-6483

https://www.flagstar.com/brighton-lee-road-flagstar-bank-branch-home-loan-center-michigan-438.html

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
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    Personal Loans Near Me In Brighton of Michigan(MI)

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    Reviews

    3.3/5.09 Reviews

    C

    Cynthia Wallner
    1

    I have been unable to use my account 3 weeks because of a assistant bank manager error. I have to file complaints against the manager and assistant manager at this branch. Multiple issues 1st..lol takes 2 hours to open a business checking account here..for... some reason 2 times for both dba accounts 2 hours each......the reason is because Jean has no clue what she is doing . This entire staff needs to be trained. I'm out of 1 account I can't use for about 30 days because...well they didn't do that task I called and asked to be done 2 months ago. I also had to wait about an extra month for the free 500 bonus for opening a business checking account. The reason..after.. calling 4x to see if anything needed to be done was: Jean forgot to put the promo code in. This branch is horrible ...every other flag star bank is great super fast knowledgeable....not the brighton location. The entire staff needs to be trained. I'm out of using my main bank account and about 749 dollars because of the bank assistant managers error. Lol the funniest part is ..they made it worse by authorizing a 2nd payment without my permission...lol as an attempt to fix there first mistake. I call the corporate line after this review to complain. Do not use this branch for any account openings..loans....refinance...cause it will most likely get messed up .

    Response from the owner

    Cynthia, we understand you are frustrated and would like to address any concerns you have as quickly as possible. If you are willing, please direct message us so we can learn about your experience and how we can better help your situation. Reach out to our team on our Facebook (https://reptn.co/YoTiVBfAEAA) or Twitter page (https://rptn.co/AEiTfAQVABY) so we may put you in touch with a supervisor.

    B

    Brittany Breece
    5

    I've never had to wait in line at this branch. Whenever I call tellers are friendly and do their best to help with any questions I might have. Living in New Hudson I drive to Brighton to work with the employees at this location.

    Response from the owner

    Thank you for sharing your experience with us, Brittany. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

    K

    Karen helmkamp
    5

    I've banked with them for years and the staff has always been great.

    Response from the owner

    Thank you for sharing your experience with us, Karen. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

    C

    Cynthia Wallner
    1

    Everytime I come here empty lobby yet 15 minutes at least to stand in line. I just walked out after 15 minutes unranked on a Friday afternoon. Ridiculous this isn't the 1st time. I will be now using all other branched but this 1

    Response from the owner

    Cynthia, thank you for taking the time to leave us a review. We value our customers' feedback and are working toward making sure you have a more positive experience with us going forward. Please contact us at (888) 248-6423 during the below times so we may discuss your visit. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.

    M

    MsTami68
    1

    If I could give them a -10 I would. I have had accounts at Flagstar for years. I always run my checking low and have a healthy balance in my savings. Have had alerts set up so if my checking got below $300 I would receive a text alert. Well, with one of their banking system updates my alerts were blown out and over this past weekend I was billed almost $100 for the bank to electronically transfer money from my savings to my checking. When I called and inquired, they refused to refund my money. If it had been at all my fault, I could understand. However, that was not the case. This is theft as far as I am concerned. Consumer beware!!!

    G

    Geoffrey Fuller
    1

    Worst bank I've ever dealt with. Staff were rude and unwilling to assist me. I would highly recommend going somewhere else.

    S

    Sh'Kniya Rogers
    5

    Perfect for someone new to banking. I enjoy this bank.

    Response from the owner

    Thank you for your kind words. We appreciate you taking the time to share your positive experience with us. Nothing makes us happier than happy customers.

    K

    Kurt Alder
    2

    Very friendly staff. It amazes me how they bled me dry with fees while being so nice.

    P

    Paul P
    5

    Exceptional service - Makes you feel like family

    Personal loan Providers Nearby in Brighton

    FAQs

    • 1. How Can I Get Related With Flagstar Bank?

      In order to connect them for loans, you can dial this phone number +1 810-229-6483, or you can direclty look for online loans. If you need any loans like bad credit personal loans, you can hit here, which will be more convenient.
    • 3. How Can I Take Out a Loan at Flagstar Bank?

      The fastest method is to complete their online form on their website. For your need of payday same day loans online, simply search our website to discover more details.
    • 5. What If I Cannot Pay Back My Loan?

      The best way is to discuss with your lender at first and find out a solution for both parties.
    • 2. What's The Location Of Flagstar Bank?

      Flagstar Bank is located at 9332 Lee Rd, Brighton, MI 48116, United States. If you wan to visit them personally, you can make use of the map to find a way to get there.
    • 4. Is Flagstar Bank an Agency? Or a Lender?

      Flagstar Bank is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can help you connect with 100+ lenders to get various loans like online installment loans, browse this page to find out more.
    • 6. Can Flagstar Bank Provide Guaranteed Title Loans?

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