Flagstar Bank Joy Rd, Westland

Wendy and Norene were very pleasant and helpful in assisting me with what I needed to do and made the process very easy. Anytime i have gone there everyone has always been pleasant and helpful.

Helped me open my business account , always great service at this location , although I can't say the same about the ford rd location . Ford rd location is terrible !

Visit was very welcoming, pleasant and courteous and prompt service.

I love this branch they are always helpful and friendly. Keep up the great work.

They corrected my error from the Ford Road branch and gave me a working card also told me to ho to the atm to make sure my card worked. Excellent service.

Please please please do not get a Mortgage here. You might get burned like we did. See my review at the corporate location. Worst bank I've dealt with and they don't ALLOw you to talk to the President. They made a miscalculation on my Mortgage now I owe $4500 for escrow shortage! Save yourself grief, sadness and severe frustration and a law suit! This bank does not care about u!

Great service dyanndra was very professional and helpful

been with flagstar for 10+ years they lost me as a customer... nothing against the westland branch its more of the fact how i drive a semi and am gone for for months then come home to a charge for being in the negative.... if im not home to get mail why is sending mail your ONLY option in a form of contact because its screwed me two times now... NO THANKS

Polite, professional, caring, informative and helpful customer service!

Twice, I ran into an "ATM" glitch, where my deposit (cash) didn't "register ". Flagstar has to manually transfer the money back to my account, but it took 5 day to 7 days each time. keep all receipts at the atm.