Flagstar Bank Hall Rd, Macomb
20355 Hall Rd, Macomb, MI 48044
https://www.flagstar.com/macomb-twp-flagstar-bank-macomb-township-michigan-397.html
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–6PM

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Reviews
l
The customer service is extremely poor. After repeated visits to this location, the bank tellers & management do not go above & beyond for their customers. They have ZERO PERSONALITY. They are not friendly, patient or understanding. They do not make you feel valued for banking with them. The bank tellers have attitudes & are not professional. I recommend re-training in customer service or close this location down. Customers expect to have a neighborly relationship with their bankers in terms of being greeted with a smile & even engage in small talk so that the bankers remember something about each client. Other Flagstar locations such as Royal Oak or Novi are NOT like this branch.
L
I know experiences can vary but I can't say I've ever had an experience with this Flagstar like "Lip Torture" describes. I go in there every week to do my banking and it's like an episode of Cheers lol. They know my name and they're always glad I came. Courtney is always funny but precise with what she does, while Rob, Bill and Blu are always able to answer my questions. If they can't, which NEVER happens :) they can get me to someone that does without pawning me off. I love the Hall location and would/have suggested anyone go there!
L
Has to be the poorest customer service I have ever received. If your a person that values good communication and people that care save yourself the frustration and go elsewhere. There are too many options out here to settle for the way this bank will treat you.
Thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET
B
I normally use the drive through or ATM but everytime I've gone inside I've immediately been greeted by the manager (unless with a customer or on the phone). I've had nothing but good experiences with them since switching from Bank of America 4 years ago.
S
Very disappointed in the service at this location. I waited 10 minutes before someone said "someone" will be right with you. All while having a personal conversation. Every other Flagstar bank location is much more attentive to there guests.
D
The staff was very polite and happy to help, the environment was very clean and sanitized, and the process of opening a bank account was painless and simple
Thank you for sharing your experience with us, Darius. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.
J
Very kind, and helpful; to make sure you are comfortable. Definitely one of my favorite branches to go to!!
Jeramie, thank you for a sharing your experience with us. We love hearing positive feedback about our customer service and hope you'll contact our team again for any home financing needs you may have in the future.
k
Terrible bank, outdated and closed my account without informing me and took the money I had in my account and kept it!!
We apologize for the delay in response. Google limited review functionalities during COVID-19, delaying our access to responding, but we are grateful you took the time to leave us a review. We value customer feedback and strive to give you a positive experience each and every time. Please reach out to us at (888) 248-6423 during the below times with any comments or suggestions you wish to share. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.
N
Same experience as the other review
Personal loan Providers Nearby in Macomb
FAQs
1. How Can I Make Contact With Flagstar Bank?
In order to get related with them for loans, you can call this phone number (586) 286-1575, or you can direclty find yourself online loans. If you need any loans like personal loans, you can hit here, which will be quicker.3. How Can I Get a Loan at Flagstar Bank?
The fastest method is to fill out their online application form. For your need of cash advance online, simply visit our website to find further information.5. What If I Cannot Repay My Loan?
The best way is to talk with your lender at first and deal with the issues for both parties.
2. What's The Address Of Flagstar Bank?
Flagstar Bank is located at 20355 Hall Rd, Macomb, MI 48044. If you wan to visit them by yourself, you may use the map to find out a way to get there.4. Is Flagstar Bank an Agency? Or a Lender?
Flagstar Bank is a Bank. Or you can directly find CocoLoan, which is an online loan broker, can help you connect with 100+ lenders to get multiple loan options like installment loans, view this page to find out more.6. Can Flagstar Bank Provide Title Loans?
Sure. You can get auto title loans if you click here.