Flagstar Bank Miami St, South Bend

Have went to this branch several times, every time the tellers are really nice and give treats to the kids when they come. Have went to this specific branch location for resolution on several issues I had with other branches. I also went here recently to do a transaction and my vehicle wouldn’t start back up. I rolled it to a parking spot and a couple of minutes later the branch manager came out to check on us. She offered for us to come in the branch with all of my kids to wait for the tow truck. She offered refreshments even for all of us! This branch always goes above and beyond customer service and our family really appreciates it especially when I haven’t liked the transition from Wells Fargo I continue to be a customer because of this branch! So way to go!!!

I'm a new customer with Flagstar and so far it's been a pretty good experience. They're pretty flexible with their terms. I look forward to having a good long standing relationship with this institution.

The manager was very helpful and considerate in getting my account set up

Had to transfer from wells fargo... It was officially closed a week ago. My check was deposited to flagstar.. Flagstar doesnt know where it is.. Its payday/friday and my entire check is in la la land and nobody can tell me what happened.

Friendly and helpful tellers and bank associates! A great place to bank!

I would give it a zero if i could. Poor customer service. Was forced into this bank from wellsfargo. I have had nothing but problems. Absolutely ridiculous!!!!

Came to open an account and everyone is very friendly and welcoming.

Walked in with ID to make a deposit. Would not let us make deposit even after they confirmed ID because I didn't have debit card on me and hardly use this bank (now I remember why).

RUDE! Wouldn't make change for a tourist to use for the tolls. Good grief! 😡

Always friendly, will keep you updated, great place to bank