Five Star Bank W Water St, Elmira
100 W Water St, Elmira, NY 14901, United States
http://www.five-starbank.com/
- SaturdayClosed
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–6PM

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Reviews
R
Customer service is poor. When I made a complaint, the answer is, "Oh well. There's nothing we can do about it anyway." New location has no drive through, and it's a long walk to get to the bank from parking lot. It is very unorganized inside with no signs 9r direction on where to go. Much smaller than previous location. After 30 yrs of banking with them, including a paid off house loan and many auto loans, it may be time to switch. If I wanted the inconveniences listed, then I'll just stick with my credit union. At least they are friendly and don't nickel and dime with all of the fees
Hi, Rebecca. Thank you for being a loyal customer of Five Star Bank for 30 years. As a community bank, we pride ourselves in building relationships within our communities by providing excellent service and protecting our customers and neighbors. We genuinely regret the disappointment you have expressed of our new Elmira location. We understand that a new setting can raise questions, and our team is available to help answer any questions you may have during your visit. When it is more convenient to stay in your vehicle, our Elmira Office offers a separate drive-thru lane with interactive teller machines that allow to conduct simple transactions and even speak with a representative right from your vehicle during normal business hours. If we can assist in any other way, please contact us at (877) 226-5578. We have a team available Monday – Friday from 7:30 am to 7:00pm and on Saturdays from 8:00 am to 2:00 pm. Thank you!
J
Have became very rude.. every time my wife goes into the branch lately they have been very rude. I also call to ask about something and the lady was very rude about it
Hi, Jay. We’re sorry to read about your recent experience with our Elmira team. Five Star Bank prides itself in building strong relationships with our customers by providing excellent service and delivering valued products. We regret the disappointment you’ve expressed and would welcome an opportunity to connect with you to discuss in more detail. Please call us at (877) 226-5578 at your convenience. Thank you.
H
Bad and getting worse. This poor institution has been through more owners, managers and staff in the past few years, that's it's barely recognizable; Now goes by 5-Star. We pulled our checking and savings out for convenience sake when they closed the Southside branch, but left the investments. Went to cash an investment in recently, when the price was quite high, but the new "Wealth Manager" (who is a glorified teller) didn't bother processing the transaction for a few days during which the value dropped significantly. That procrastination cost me a chunk of change.
M
Called about my debit card on 5/22 it expires on 5/31 asked about a new one they told me I would receive it in the mail in the mean time they deactived the one I had i i called and was told it was for 24 hrs 24 hrs later still deactived long story short I went memorial weekend without any money 4 days and counting because of their incompetence
S
I cannot get anyone to answer the phone.been calling for 2 hours and never get a person to speak with.i was looking for a new bank.i guess I should keep looking
Hi, Shirley Sherman. We’re sorry to read that you are having trouble connecting with our Elmira team by phone. An alternative way to reach a Five Star Bank representative is to call us at (877) 226-5578. We have a team available Monday – Friday from 7:30 am to 7:00pm and on Saturdays from 8:00 am to 2:00 pm. Thank you!
Personal loan Providers Nearby in Elmira
FAQs
1. How to Make Contact with Five Star Bank?
You can call them at +1 607-737-2165 or go to their homepage and fill out the online form.3. How to Apply for a Loan from Five Star Bank?
To get loans from Five Star Bank, you can fill out the online form on their website or visit their physical store. You may be asked to drive there when getting auto title loans. Explore our site to get some important information about online car title loans.5. What to Do When I Am Unable to Repay My Loan?
Failure to repay a loan can lead to lawsuits and damaged credit scores. Make Contact with your lender when you have difficulty on the loan repayment.
2. How Can I Get to Five Star Bank?
You can find this company at 100 W Water St, Elmira, NY 14901, United States. View maps and get your direction to Five Star Bank.4. Is Five Star Bank an Agency or a Lender?
Five Star Bank is a Bank helping you solve your financial problems. Enter our website to get small personal loans for unexpected expenses.6. Does Five Star Bank Offer Loans for Bad Credit?
Yes. You can get loans with Five Star Bank even with bad credit scores. It is also available to get online installment loans with bad credit via our platform. You can also get more information about a personal installment loan from this site!