Firstmark Credit Union Donaldson Ave, San Antonio
122 Donaldson Ave, San Antonio, TX 78201, United States
https://www.firstmarkcu.org/
- SaturdayClosed
- SundayClosed
- Monday9AM–6PM
- Tuesday9AM–6PM
- Wednesday9AM–6PM
- Thursday9AM–6PM
- Friday9AM–6PM

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Reviews
J
This location is very convenient. The staff was very helpful and Irene answered all my questions about opening a checking and savings account . Hope to open a youth account for my daughter so she can learn the value of financial responsibility.
Hi, Jeremy. Happy to have you join Firstmark Credit Union! We look forward to assisting you and your family's financial needs. Thank you for your review!
M
I went in to talk to someone about a loan and Felipa was the young lady who helped me and she was incredible. She listened to what I was looking for and was very respectful. The whole process was stress free and such a great experience that I will be going back to see about refinancing my 2 car loans.
We love to hear it, Meliza! Your visit was everything we strive for at Firstmark Credit Union. Thank you for sharing and choosing us for your financial needs.
H
I am very pleased with the service I was provided. Mr Richard Rodriguez was who assisted me with my banking needs. He answered every question I had, is knowledgeable about his job. He throughly explained all my options and I was able to make my decision on what best suited my needs. I was very pleased with the customer service I received. I have been a member with my father on a joint account for some time and never needed any assistance. I'm a member on my own personal account now and very happy I made the decision in choosing Firstmark for my banking needs. I highly recommend you choose Firstmark.
Hello, Hector. We are happy to hear of the service you received and becoming a member! You and your father's membership are valued. Thank you for choosing Firstmark Credit Union.
L
lexi really helped me out when opening a checking account ! i was worried i wasn’t able to at first , but she came in and made my worries go away! she really helped and is another reason why i will continue my business w firstmark. you guys are always awesome !! thank you so much
Hello, Lexy! It's great to hear about your experience. We look forward to your continued membership. Thank you for choosing Firstmark Credit Union!
V
A bunch of great employees with positive energy could not ask for a better bunch.?
Hi, Vicente. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.
J
I've been a good customer at Firstmark in San Antonio for years with mortgage and car loans, but for some reason, in the past year or two, it takes over 20 minutes and up to 30 minutes or more just to get a person to talk with on the phone for help with my accounts with their bank. I am going to no longer use Firstmark if they cannot even get people to answer their own phones. I also have their online app, am signed into but sometimes you still need to talk to an actual person rather than just being referred constantly to their website which does not handle all of our questions at all. I am considering pulling all of my business from Firstmark now as this is the way a customer would expect to be treated by some giant Wells Fargo bank vs. one's own local credit union bank. I should note though that when you do get a person on the phone, they are courteous and quite helpful. The problem I suppose is Firstmark is too cheap to hire more people to answer their phone calls. Also, when their automated call system advises you after 20 minutes of being on hold to leave your number for a call back, you cannot count on that phone call back from them any time soon either. I've called them at 2:45 for business, waited 25 minutes on hold, then left my number, and then they closed at 6 pm with no call back.
Hello, John. We apologize for the long wait times and for not following through with our call back. Your continued membership is important to us. Please email us your phone number, and someone from our management team will give you a call. We hope to speak with you to address the experience you have received lately. Thank you for your feedback and review.
C
Courteous and fast service. Advised me on the different accounts they had very clearly. Informed me on benefits. Very happy opening an account here.
We are happy you choose Firstmark Credit Union, Caesar! Thank you for your review.
Z
I financed a Tesla through Firstmark and couldn't have asked for a better experience. I was helped by Wendy who not only knew made the process very smooth for me but honestly knew more about tesla financing than the actual tesla people (given that tesla financing in Texas is different). Not to mention, I got an amazing rate with no payment for 60 days. 5/5 service.
Hello, Zunair. What a great review! We are happy to hear about your experience with your auto financing. Thank you for choosing Firstmark Credit. Union.
M
Marivel Rodriguez was so helpful and took her time to explain everything to us . Very professional. Going to recommend family and friends to her . We had a good experience and will send family and friends to First Mark Credit Union .
We love to hear it, Marcus! It's our goal to provide a helpful and professional experience. We look forward to assisting your family at friends. Thank you for choosing Firstmark Credit Union!
B
The people that work there are always very Pleasant and always very helpful.
Hi, Bertha. We are always happy to assist you with your financial needs. We appreciate you being a loyal Firstmark Credit Union member!
Personal loan Providers Nearby in San Antonio
FAQs
1. How Can I Connect Firstmark Credit Union?
In order to make contact with them for loans, you can making a phone call by +1 210-442-0100, or you can direclty find out loans online. If you need any loans like online personal loans, you can hit here, which will be more convenient.3. How Can I Get a Loan at Firstmark Credit Union?
The fastest method is to fill in an online application form. For your need of cash advance online, simply browse our site to find further information.5. What Am I Supposed To Do I Cannot Pay Back My Loan?
The best way is to negotiate with your lender at first and find out a solution for both parties.
2. What's The Location Of Firstmark Credit Union?
Firstmark Credit Union is located at 122 Donaldson Ave, San Antonio, TX 78201, United States. If you wan to visit them in person, you can check the map to find a way to get there.4. Is Firstmark Credit Union an Agency? Or a Lender?
Firstmark Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can assist you in connecting with 100+ lenders to get miscellaneous loans like online installment loans, look at this page to find out more.6. Can Firstmark Credit Union Provide Auto Title Loans?
Sure. You can get car title loans if you click here.