FirstCapital Bank of Texas W Wall St, Midland

$315.53....That is what it costs when your vehicle is towed from their parking lot. My husband has early onset Alzheimer's, this is terminal and life shattering. I am one person who is dealing with way more than a person should be! I misunderstood the parking instructions and mistakenly parked in the wrong area. I was dealing with our financial business. I have very limited time to be away from my husband and it all has to be scheduled. I came out to no vehicle, no way home. My vehicle was hauled to another county!!!! This could not get any more complicated for me. When you are surviving on disability income alone, and sheer grit, this amount is an excessive fee. This was prescription and food money. I sincerely and genuinely apologize for my mistake in my understanding where I could park. First CapitalBank has earned the "Kick 'em when they are down!" award, in my humble opinion. $315.53....robbery, theft, and greed....at its best.

Great customer service. I love banking here. 10/10: would bank again 🤣