First Volunteer Bank Broad St, Chattanooga

The Fort Oglethorpe, Ga branch is an AWESOME place to do business. I had a situation and had to call to have it resolved, I spoke with Elyse and she assured me everything would be taken care of. I was so upset that I had overlooked something but she was so kind and calmed me down immediately. Elyse went above and beyond to make sure that my problem was handled and even called another branch to alert them. Every time I have a personal interaction with anyone at this branch it is an absolute pleasure.

I have been at this bank for the past 15 years, excellent service each and every time. Allison Melton is super nice, goes above and beyond to take care of her customer needs. I really appreciate each and everyone of them to make our life easier

I LOVE this bank. They are the most helpful and amazing customer oriented bank you will come across. The tellers Ally and Allison always greet everyone by name and with a smile . They truly make going into a bank a pleasant experience. I’ve been going here for years and would highly recommend!

Always so sweet and always greeted with a smile! Lisa is so kind and asks how my day is every time! Highly recommend First Volunteer!

We really liked this bank when we first chose it but the past 6 months they make our account go in the negative so they can charge the 36 dollar late fee every time we get a paycheck . Also they deactive my debit card for fraud detection without telling me so when I go to pay for something my card does not work . Also the lady at the middle teller desk at the Benton/ Ocoee location is very unprofessional and very unfriendly .

Lisa Wiley in Ringgold always goes above and beyond to help her customers. She truly loves her customers and her job! Keep up the great work.

First Volunteer is truly Chattanoogas community bank. All of the employees at the main office are amazing. Shaina, the branch manager has gone above and beyond in helping us through many decisions and moves to make with our finances!

The South Pittsburg branch rocks! I have received excellent, consistent service for the last ten years. Cindy Young is incredibly helpful, courteous, and friendly. She’s my go to for all things banking!

Cindy Young at the South Pittsburg branch is always so kind and helpful. She always greets me with a smile when I walk in. I value a bank that values me and I always feel like that when I go to the South Pittsburg branch. Highly recommend!

I love the Etowah branch and all the gals there. Misty, Shaun, Angela & Nikki all will go out of their way to help you and are extremely friendly & knowledgeable.