First United Bank - Austin Avery Ranch W Parmer Ln, Austin

I have banked with a few banks, no one has made banking business or personal banking as efficient and welcoming as this bank has. Melissa is amazing,very helpful with all my questions and concerns and it’s a great feeling when the bankers know you by name, that personal touch goes a long way nowadays. Great service and location!!

This bank is a modern bank with the charm of a true community bank. I do my business and personal banking here and I can honestly say this has been the best banking experience I have ever had. It feels so good to be able to walk into a bank and be greeted by everyone and treated as an appreciated customer. I am not the biggest customer of theirs by a long shot but the staff at this bank has always gone out of their ways to listen to my needs and take care of my business as if it is their own business. My commercial banker Pilar Castillo has been way more than a banker for me and my business. He has been a true partner in every step of the way in sustaining and growing my business. My business is in a very cyclical industry and it will be impossible to run without a banker who truly understands it. Pilar has always gone out of his way to try to learn what we are trying to do and came up with a solution for us. During these tough times with the global pandemic affecting every aspect of our lives, it is so assuring to know that I have a banker who will go to bat for me every time. I can honestly say without hesitation Laura Greg who is a banking officer at the Avery Ranch branch is one of the most kind and nicest people I have ever met. The only thing outshines her friendly demeanor is her professionalism. She always take care of you with an extraordinary efficiency and with a kindest smile on her face. Without a doubt this is the best bank I have ever dealt with in my lifetime and I wholeheartedly recommend this bank to anyone looking for a lasting banking relationship.

There is always a smiling face ready to help with any of my banking needs! Opening new accounts has been quick and painless. Their phone app works great and gives me access to my accounts 24/7.

Awesome Bank, all the employees are very helpful and friendly. I have my business account with them for more 10 years now. I highly recommend to all my friends to check out this bank. Thank you guys for taking care of me for all this years. Mary Ann

I had such a wonderful experience opening an account with Laura Gragg. She was very professional, knowledgeable, and patient with me in answering all my questions. Mrs. Gragg, helped led me step by step in using the online banking and mobile deposit. Staff was warm and welcoming. I highly recommend this branch for your banking needs.

Really friendly staff and willing to help. They are not like a big bank, they know me by my name and even know my kids names!!! Did I tell you how great this place is? Customer Service is the Best!!!!

I really love the staff their so kind and friendly all the time. Very professional atmosphere . It feels good when everyone knows your name . All their banking services are top notch. Wish their where more branches around .

This is the best bank experience I have ever had. Laura, Michelle, Ssndra and Melissa take very good care of us. We are customers for life. Bill Owen

This bank is great. The staff is always there to help, plus they really make you feel like family. I would never put my money elsewhere. Happy I made the decision to move here.

The ladies in the New Accounts department have always been helpful and are always prompt to greet me with a smile. Nice bank and great location!