First State Community Bank Parkwood Dr, Ste. Genevieve

Went to this location to get cash from account using one of my checks. I filled the check out to cash signed the check and the back of it and sent my ID along with it. The teller asked me what I wanted, I told her the amount it was written for and in twenties. She then asked me if I had an account. I replied with I sure hope so seeing as that check has my name and the bank name on it. It appears someone has not been trained or is not paying attention to their job.

Chelsea Moll is top notch! She definitely goes out of the way to make sure your visit is the best it’s always been very fast and easy. I will always request her & refer her to others! 😁 The other staff have always been very sweet and kind, even while working short handed they always handle my transactions in a timely manner & always smiling! keep up the great work FSCB.

Sat for five minutes, only customer in drive thru or inside for that matter. While 3 tellers were there working, all of which could see me and none said anything while I just watched them talk and ignore me. And open signs were on.--went again today and the same people were working aside from one extra lady. I didn't catch her name but she had shorter grayish hair. She was wonderful to deal with.

All my transactions went in at separate times and showed incorrect amounts in my online banking. Then when I explained this to the people at the bank they blamed it companies. The multiple companies I’ve never had issues with it before.