First State Bank & Trust US, Tonganoxie

Very nice people! They're bright, eager to help you have a positive banking experience, and the Bank is trustworthy. I'm very happy to call it my banking home.

This bank is an absolute nightmare. I wouldn't recommend to anybody. Accuse me of fraud because I have been trying to withdraw all the money out of my account using cash app. If they would just simply use their eyes to read my transaction history for the pass year they'd see I only come to Kansas 4-5 months out of the year and mostly stay several hours away in another state. So obviously it's not possible for me, at this time, to come in an withdraw it normally. I have verified all the security questions and it's been over a week and cashapp is still telling me "your bank denied your payment." They told me I refused to answer a security question when I actually said "NEVERMIND" not sure how nevermind is equal to a refusal. But I mean they can't even read a transaction history so I guess I shouldn't be surprised they don't know what nevermind means.

The branch in Perry has the slowest drive up service I have ever experienced and has for several years. It wasn't like this when it was the Bank of Perry. Whoever established the procedures the tellers have to follow should go with me to one of my other banks in Topeka to see why drive up banking is offered. I can actually walk into the lobby and do my banking faster than through the drive up even though there is usually no line - maybe that's why there isn't usually a line.

I only go on Saturdays. Kimberly Sneed is the best. Very professional.

Friendly people and great customer service!