First State Bank Manzanares Ave E, Socorro

Very inviting lobby including a working fire gas place, a complimentary kuerig coffee bar, and three tellers who are all quite friendly and accommodating. It's almost like visiting someone's living room. Best news is that there is an ATM outside. Plenty of free parking. They offer all the usual banking services as well as safe deposit boxes. It's a pleasant place to bank.

I was traveling through town, not from Soccorro and needed to send a fax for a medical appointment. I went to the window and asked. The young lady asked if I had an account there. I explained I was from out of town and asked if they could please make an exception. I also offered to pay what they thought would be a fair charge. She then went to ask the manager and returned saying they could not help me. I then asked again if she could just do a favor for me and she said she had already asked the manager and they "can't help you." I asked "Can't or won't? You obviously have a fax machine." I was appalled. Why could they not do this simple thing for a person in need? Is this community support and involvement? Is this the kind of business that deserves support from their community? Pathetic.

The kind of friendly small-town bank where can meet the bank president (which I did!). They keep three tellers open at all times so there is never a wait.

Always customer friendly. They go to the highest standard of customer service and satisfaction.

Terrible place to do business with people at this location are not very friendly had a free checking there in 2010 left Socorro without any notice they started charging me a fee on account which caused me to be in ChexSystems never got any notification from this Bank now I'm dealing with ChexSystems to get this cleared