First Republic Bank El Paseo, Palm Desert

First Republic Bank Palm Desert is the best banking experience I've ever had. As a former manager for another bank, I can say they give extraordinary customer service. Randy and Eric have been wonderful to do business with. I would highly recommend!

I have never had even a remotely bad experience with First Republic. Everyone in the office not only remembers me by name every time I walk in, but even when I call or email for assistance their friendly and jump-to-it helpfulness surpasses ANY bank I have ever had the unfortunate experience of dealing with. If I could give them 10 Stars, I would. I can't say enough great things about them! If you're looking for an honest, transparent, customer-service-oriented bank, First Republic Palm Desert is the one.

FYI- I was given the excuse that they “don’t accept CASH to open a new account”!?!?! What BANK doesn’t allow cash to open an account?!?! I’m a tattoo’d middle aged guy with a solid reputable career(which shouldn’t matter). I was given excuses and made to feel like I wasn’t “good enough” for this bank to offer ME service as a customer. For a banks that’s website motto is “Our commitment to extraordinary service is designed to change the way you feel about banking.” It definitely changed the way I feel about banking in the most negative way possible. Steer clear if you want to be treated like a human being! Update: I went across the street to a different bank and had no problem. Within minutes I had my new account opened with CASH! That banks teller couldn’t believe a “bank” wouldn’t take cash either!

EVERYONE here is so nice and willing to go above and beyond for your needs!! they truly know and take the time to get to know there clients!! my personal favorites are Matt and Randy! everyone, go in and see them! they will take care of ALL of you. -JP

Other banks should learn from from FRB’s model on customer experience, product lineup and pricing!