First Option Bank Osawatomie Main St, Osawatomie

Whoever thought it would be a good idea to have a call system set up where your only option is to leave a voicemail should get out of the customer service industry and go do something else. Imagine if you had a 30 minute window in a day that you needed to get in contact with your bank and the only option is to leave a message and hope that someone gets back to you in time before that window expires. One of the biggest reasons ive stayed with this bank for years and have even taken car loans through you guys (that ive paid off) and I have a first option bank credit card is due to the local customer service. There are thousands of banks out there offering the exact same service you guys are so if this is the direction you guys are headed, people are not going to stay with this bank or sign up.

This is hands down one of the best banks I've ever had interaction with!! And my banking agent Morgan is absolutely fantastic!!! I really enjoy the personal touch this bank offers instead of just treating me like another number in a assembly line!! I look forward to many years of a long relationship!!!

This has been my bank since I was a young teenager. Working with them has been amazing! Everyone there is so kind and very helpful. Highly Recommend!

First Option Bank is a great local business that contributes a lot to the community. Their customer service is always top notch, and their products are exactly what you'd expect from a quality bank.

Terrible bank. Mark, the guy in charge, doesn't seem to want to help customers with disputes of any sort and will point the finger in every direction besides the banks. I would never bank here and have heard nothing but terrible experiences.

Small town bank, always giving back to the community. A very friendly, professional staff always greeting you with a smile.

friendly service. great hometown feeling