First National Pawn Broadwater Ave, Billings

The last few times I came in with electronics to sell, the staff was not well informed about how much they are worth. So, the offer they offered me was insulting and they were unwilling to negotiate.

Never buy games or movies there, even off the wall without checking them first. They sold me two items that was one GTA 5, off the wall even, the other a DVD. The DVD wasn't even in the case. GTA 5 didn't have both disks, and the one disk in it does not work. JUST A WARNING FOR CUSTOMERS.

I bought a lap top from First National Pawn in Caldwell,Idaho a few months ago and turned it on a couple weeks ago but to my surprise a lock had been put on it because it had been stolen from Colortyme in Mnt.Home ,Idaho. I contacted first national and to make a long story short they ARE NOT willing to make this problem right. I am in the peocess of contacting the Idaho Attorney General, the BBB, and the Canyon County Sheriff's dept. I am about 100% sure that is illegal to accept or re-sell stolen merchandise. BEWARE !!!! Don't be a victim like I am.

Person who helped me tried to short me .2057 ounces in gold price. Either he didn't look up items weight or was dishonest hoping I wouldn't know.

They have a half decent selection, but they are terrible at negotiationing. Also all the workers obviously are really miserable and allow it to rub off on customers. It's below average service 4 out of 5 times you go.

Staff were rude and extremely unprofessional. Offered me $70 for what should have been a $300 pawn. Definitely not going back.

I usually check this place out when I’m in Billings but won’t be anymore. I’m not usually someone who does reviews but this place needs new workers! Almost every time I go here I feel like it’s almost impossible to get assistance. At one point I walked up to an employee and they literally ignored me. trash

I love the selection and think that it is impressive how much they have expanded and obtained. However, I won't go there without my fiancé because they are so damn rude to you. I hate being treated like that.

I spent several thousands of dollars in the pawnshops a month and this is one of those pawnshops when you enter into it that you feel very uncomfortable dealing with the rude unappreciative employees that work there because I frequent it regularly they treat me worse than a shoplifter who steal stuff from them they will not help me but there will be four of them scrutinizing what I pay for items . Here it is the day after Christmas I going to the pawnshop to buy some items i'm approached by employee telling me that I'm 86 from their stores due to the fact that I posted a negative review I am a 45-year-old male who is terminally ill and I do this on the side to keep me busy and out of bed from being sick all the time and this is how they treat you . Here's the secret to the pawn industry that will make you be 86 from their stores if you realize when you take an item to their store they look it up on Amazon and eBay they give you a 1/4 to 1/3 of its value that they can sell it for on the Internet put it on the shelf for 80% of retail and if they can't be achieve then they sell it on the Internet and double and triple their money if you were smart you would use the pawnshop for an instant loan take pictures of your item posted on the Internet yourself and keep the money for yourself and use them for the loan and prevent them from ripping you off

First national pawn wouldn't even go 10 buck lower then what they offered me for a hand gun. They offered it to me for 320 and I offered them 310 and wouldn't take it