First National Bank-Granbury S Morgan St, Granbury

Apparently a new online banking system? Won't let me make my monthly payment. Said do a template. I did and then says wasn't sent to verify payment? And prior to this today when I opened my account 2 years ago when I moved here. Young lady said she would have their investment guy call me to transfer my ira,s never heard a word from him. She forgot to order my checks so when I went back in mentioned the investment guys never called. Oh I'll talk to him again. Still never heard a word. Guess they don't need my iras.

Mike Moore and Regan King did an absolute A+ job on a refinance for me. They made the process easy and were always available to answer any questions. First National Bank was a local bank close to me. For a small bank they sure did an excellent job. Not to mention all the trouble I had with trying to refinance through other much larger banking institutions. FNB , Mike and Regan did an above and beyond job for us. Thank you.

Their CEO sent out an email to the entire company saying if you aren't vaccinated, you cant get bonuses or pay raises. Its textbook discrimination. Wont do business here.

Tried to cash a business check. They told me to go get my DBA and they would cash it. I did so and they still wouldn't cash it. Thanks for wasting my time.

I was recently at this location, just asking simple questions as to whether I can either get temporary checks or actual checks mailed to my new address & I wasn't happy with the way I was talked to. Their tone of voice was condescending, and quite frankly, very rude. I am no longer doing business with this branch, or its subsudearies

Good customer service and lots of options for loans and accounts that are consumer friendly.

GREAT CUSTOMER SERVICE. EVERYONE IS ALWAYS SUPER FRIENDLY, FAST AND EFFICIENT.

The staff was friendly. They we curtious and knowledgeable.

Best bank people in the county