First National Bank W 1st Ave, Lexington

Atms have green lights on them as if they are working. You put your card in and money to make deposits and it will say some of your money cannot be accepted( corners of bills may be bent or something of that nature) ATM will then tell you to take your money but nothing ever comes out neither does your card smdh..... you go to the branch tell them what has happened and all they can keep saying is that we can't do anything about it but we can order you another card for a fee. This has happened to us 4 times now and because this is a business account, you have to get the card ordered. The people working in the bank act as if you've done something wrong, even though you have pictures and video of what happened. This is absolutely the worst bank I have ever dealt with in my entire life, they need to shut all of them down.

Stay away from this bank !!!! They won’t even cash there own checks wow They would even tell me there limit I have accounts at 3 different banks never heard this before.

i had this bank right after they switched from Lexington state banktoNewbridge, i have my social security check go direct deposit , speaking from my own experience, i always had issues, for one I know what my pin number is, but every time I would use my card it would say invalid pin , as I am sure you know that after 3 tries will not take anything then, so I go into bank to try and get it resolved, even got issued a new card a couple of times , then it wouldn't even work in there atm, i don't like saying things like this about anyone, but I would not want anyone else to have to deal with what I did, i finnaly switched banks

Bank is awful, reorganizes transactions to screw you, has all kinds of loopholes to charge overdrafts, which change all the time.