First National Bank Dundaff St, Carbondale

Not impressed with this bank! I had a merchant wrongfully charge my debit card! Me. Jones the branch manager used illegally obtained information in the dispute process. When I tried to explain this to him he started screaming at me and trying to talk over me on the phone! I was trying to explain to him I have autism and he then hung up on me! I believe if cooperate sees this it should be worth investigating Mr.Jones, how this situation was handled, and how Mr. Jones Runs his bank! This is somewhat discriminatory!

absolutely disgustingly rude , asked for the branch manager and the “assistant manager was ignorant and even said he was on a call-and would call me back, he never did and i had to end up calling back and he claimed to “have heard the conversation and tried to cover for the pathetic woman even though she said herself he wasnt around and on a call. they repeatedly tried to undermine me , ive been banking with them for 3 years and never experienced this type of service. never again with this bank. save yourself the headache.

The most rude and ignorant tellers I have ever experienced, every one of them! Every time I go in all the tellers have an attitude and it seems like a big bother to have to do the job they are being paid to do. Horrible!!!

Very rude and ignorant workers! stay away from this place.