First Midwest Bank Oak Park Ave, Tinley Park

I love banking here I will only deal with Lisa Karl , she is the best. I have been banking here for several years and she takes care of me and my family with their financial needs. The one thing I wish would be better is the on line banking. It says it is real time but I never really know what is in my account, unless I do the math versus withdrawal or purchases.

I was banking at FMW for about 10 years. Only took a $10 charge for them to load up several hundred dollars of overdraft fees while I was out of country. I tried to pay the $9.99 charge that went through and even offered to pay one overdraft fee of $35 but these money hungry bankers have no empathy or compassion for individuals and their unique situations. After leaving FMWB in December 2017 I recieve a collection notice on my credit statement in May 2020. This evil bank has now dropped my credit score under the score needed to secure my house loan. The devil is at work here. Evil, heartless people here. I am so ashamed to have been a part of this bank.

Debbie Tiller, Personal Banker it's always helpful and goes well above and beyond

I worked with Maureen Cipolla during my home buying process. She was intelligent and went above and beyond during the whole process. She was my peace of mind during this scary and exciting journey. A great woman and person! Thank you Maureen!

Horrible customer service. No public bathroom. Other banks allow customers go to the bathroom. If someone has a medical condition, I believe there is a law that allows you to go. Regardless, I won’t be going back there and I will not be recommending this bank to anybody else.

I was a victim of fraud and they cleaned out my account. The banks response was sorry but there’s nothing we can do and you’ll never see your money again. Don’t go there. I will never be involved with this bank again. I was a customer for several years.

The Employees Are Great !!!