First Midwest Bank N Clark St, Chicago

Everything in this Bank is changing. First Midwest Bank has been taken over by Old National from July 11, 2022

My checking account was closed and I found out about this by logging online.No warning from the bank , no phone call , email or any other communication .7 days later I still don’t have access to my money, I don’t know if my last paycheck was deposited or not...I got conflicting statements from bank employees regarding the reason for closing of the account . I attempted to get in contact with Nicole(branch manager) who apparently took the decision but 5 voicemails later no reply yet.Walked into the bank still couldn’t get a reason or where the funds are.

Closed the outside ATM and drive through because they sold the building. The inside ATM was out of order because they were replacing it. There is no way to withdraw or deposit unless you come when the tellers are present.

I asked for a simple request, I was yelled at by the staff. The bank has definitely taken a step back from the time it was Bridgeview bank. Not professional staff. Your better off doing business at another bank like Chase or BOA. Poor customer service all around..

Would not recommend to anyone. Had numerous high-impact failures on the part of this bank including mistakes, issues wiring money for my condo purchase and general poor customer service from staff at the location. A promised phone call from the manager to resolve the issues never arrived. My disappointment is manifested in the closure of my accounts.

I have been a client for 30 yrs! I opened up my account here at the age of 17 yrs old,way back when it was uptown ,then it was Bridgeview bank, and I was very happy, but now they are the worse! I'm about to go somewhere else!!!! It will be hard because I was with them for 30 yrs.

Usually go thru the drive. Staff is friendly and attention to detail.

Ever since your bank has merged with First Midwest, I have been locked out of my account and I have no idea if my last paycheck came in!! I've been on hold for over an hour!!!!