First Midwest Bank Indianapolis Blvd, Highland

Transitioned from First Midwest to Old National. Phone number on site disconnected, process in trying to access online banking has been beyond horrible, extremely difficult, have to go into a branch in order to get anything done thus far. Time to close out my accounts and find new bank that knows how to operate in todays ever changing market. Don't buy out other banks if you don't have the work force to handle the transition

You won’t be able to cash a check if it is made out to you and your spouse unless you are both present. Very slow service through the drive thru lanes. Rude tellers at times, depending on who you get.

My mother got her mortgage from this branch and it was an absolutely horrible experience. Lied to the entire process, the numbers were constantly changing and never correct. She was notified about a surprise cash due at signing the day before the closing, and walked away with a different monthly payment than was previously discussed. I would NEVER recommend this branch for a mortgage to anyone!

been a client for a while now great service and great employees. very helpful and always willing to help you in anyway they can.

Been a long time customer of this bank and this is one of my favorite locations staff is very helpful and they know what they are doing and will do what they can to help you

Long-time customer, good service, not quite as fee-crazy as some banks

The transition process has been horrible. I cannot get anyone on the phone and now have to waste my time actually driving to the branch just to access my account.