First Interstate Bank W Main St, Bozeman

I work Mon-Fri and the bank is not open for any weekend hours. I stopped by this morning (before work- my only option) for a simple deposit and $40 in change and not only watched other cars pull up after me and leave before me, but also waited 16 minutes to deposit my cash. Recently switched to this bank but absolutely would not recommend.

Ashley was very helpful in answering my questions. She was very informed, speedy, and kind. She got me exactly what I wanted in a timely manner. I could not have asked for better service.

Do not bank here if you work for tips and make cash deposits. I had been banking with First Interstate for 4 years and also did our business banking with them, consistently making cash deposits and answering all questions appropriately. I received a letter in the mail notifying me that my accounts would be closed in a month with no explanation but a pamphlet filled with legal jargon that is almost undecipherable to real people. I called the phone number on the letter and it went to voicemail. I called two local branches with no answer before talking to someone who directed me to another phone number that led me to a directory that wasn't relevant to my query. First Interstate can't give me a call and tell me why they're closing my accounts or give me a clear explanation in their letter after four years? Local bank for Montanans? Not a chance.

Very rude when you come in and not friendly. I asked the teller how his day was and he just responded what do you need? I thought maybe he was having a bad day, then I went to the drive through and nobody said anything to me just opened the drawer looked at me and took my money deposited it and that was it. My sister was in the car with me and made a comment how rude the customer service was here. I'm gonna switch banks.

I work near this bank, and also have a home mortgage through this bank. So I've had occasion to go into this bank to make several transactions personally and for work. The staff has always been very friendly and fun to work with. This is a local, reputable bank that I enjoy doing business with.

Helpful lending staff. Drivethrough folks have always been quick and friendly. The physical structure itself feels dated and dismal

This branch is very helpful and efficient! Randi and Josh are great to work with!

Ridiculous policy regarding proof of ID (good luck of your wallet is stolen!) and terrible hours. Staff is friendly.

First visit was not great but when I brought it to their attention they worked hard to correct it.

Always a pleasant experience . Thank you